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On 7/26/2024 at 6:39 PM, Karolek said:

I got you, but I don't see them on my side . Let me try to provide a bit more context:

 

My set of unique codes where generates with help of klaviyo module. There is an option to generate unique codes based on specified price rule (I specified it directly in prestashop admin, manually). Codes were generated successfully. I can see the list of codes in admin panel. When code is applied in customer's cart the discount appears and customer pays reduced price. The only issue is that the code is not being displayed in order summary

 

Discount codes generated directly through prestashop admin (multiple use) do display on admin order summary

 

Maybe you have any idea where to look at to solve this? Any clues? Do you really think that if codes where generated by 3rd party module (which I guess used prestashop functionality to create them, as they appear in discount codes list) would somehow prevent them from being displayed?

 

EDIT

For those faulty codes, when I selected the option: "Display in cart", then I could see used codes in order summary. Unfortunately this option can't be turned on as it displays all unique codes in cart. Which isn't what I want

Could you send a screenshot of an order detail to better understand the issue ?

If the price is reduced without discount code, then it seems to be a catalog discount applied.