Filip Fogdal Posted July 25, 2024 Share Posted July 25, 2024 Hello, When we try to add a product image to an item, this error message pops up (see attachment) An error in the Prestashop backend when we try to add a product image to an item. I have tried updating all our modules Can someone please help? Link to comment Share on other sites More sharing options...
MatteoNet Posted July 25, 2024 Share Posted July 25, 2024 I have the same bug, any updates? for the problem Link to comment Share on other sites More sharing options...
Prestashop Addict Posted July 26, 2024 Share Posted July 26, 2024 Solution here, please make search before posting a new post 😉 Link to comment Share on other sites More sharing options...
MatteoNet Posted July 26, 2024 Share Posted July 26, 2024 this solutions, don't work for me, there are any solutions for this problem? Link to comment Share on other sites More sharing options...
Prestashop Addict Posted July 26, 2024 Share Posted July 26, 2024 Did you try to disable or uninstall event bus module? Link to comment Share on other sites More sharing options...
MatteoNet Posted July 26, 2024 Share Posted July 26, 2024 yes, but if i try to create a new product, prestashop give mi an messag generic of error Link to comment Share on other sites More sharing options...
Prestashop Addict Posted July 26, 2024 Share Posted July 26, 2024 And reinitialize the module? Link to comment Share on other sites More sharing options...
MatteoNet Posted July 26, 2024 Share Posted July 26, 2024 Yes, and disinstall and remove file Link to comment Share on other sites More sharing options...
MatteoNet Posted July 26, 2024 Share Posted July 26, 2024 i have, disable custom theme, all modules but the i don't found a solutions.... Link to comment Share on other sites More sharing options...
Prestashop Addict Posted July 26, 2024 Share Posted July 26, 2024 did you clear the var/cache/prod? Link to comment Share on other sites More sharing options...
MatteoNet Posted July 26, 2024 Share Posted July 26, 2024 yes manually deleted, and by prestashop Link to comment Share on other sites More sharing options...
Prestashop Addict Posted July 26, 2024 Share Posted July 26, 2024 Did you tried without debug? Cand you display the xhr response, because the screen shot is html parsed. Link to comment Share on other sites More sharing options...
MatteoNet Posted July 26, 2024 Share Posted July 26, 2024 (edited) OK , afert close debug, image can be uploated, thancks for support 🙏 Edited July 26, 2024 by MatteoNet (see edit history) Link to comment Share on other sites More sharing options...
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