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500 error on some pages.


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hello I have a problem with my website, prestashop 1.6.1.13

some pages are having http 500 error. it was working correctly for years, 

 

www.oteldukkani.com

- CMS heading pages are not working, (check main menu- bilgilendirmeler )
- contact us link not working
- order mails are not coming
- etc
for e.g. on debug mode I recieve this error 
"public_html/classes/controller/Controller.php on line 134"

any solutions?

thanks

Edited by nevresimdukkani (see edit history)
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  • 2 weeks later...

you need to enable prestashop debug mode, recreate the error

then copy the error message, post here but also search for error, as you are not probably the first

500 obscures the underlying error unless ps debug mode is enabled...

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  • 2 weeks later...
On 8/5/2024 at 8:21 PM, PrestaHeroes USA said:

you need to enable prestashop debug mode, recreate the error

then copy the error message, post here but also search for error, as you are not probably the first

500 obscures the underlying error unless ps debug mode is enabled...

Hi, thanks for your answer.

for example when I click to contact us I recieve this message

Fatal error: Class 'contactcontroller' not found in /home/oteldukk/public_html/classes/controller/Controller.php on line 134

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1 hour ago, nevresimdukkani said:

Hi, thanks for your answer.

for example when I click to contact us I recieve this message

Fatal error: Class 'contactcontroller' not found in /home/oteldukk/public_html/classes/controller/Controller.php on line 134

check from ftp or your hosting control file manager that you have this file.  If you do not that is not good, you can get a copy  of  the file by downloading and unzipping your version of PS from PS.

 

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