nevresimdukkani Posted July 23 Share Posted July 23 (edited) hello I have a problem with my website, prestashop 1.6.1.13 some pages are having http 500 error. it was working correctly for years, www.oteldukkani.com - CMS heading pages are not working, (check main menu- bilgilendirmeler ) - contact us link not working - order mails are not coming - etc for e.g. on debug mode I recieve this error "public_html/classes/controller/Controller.php on line 134" any solutions? thanks Edited July 23 by nevresimdukkani (see edit history) Link to comment Share on other sites More sharing options...
Prestashop Addict Posted July 23 Share Posted July 23 Check if your hosting provider has changed PHP version 1 Link to comment Share on other sites More sharing options...
nevresimdukkani Posted July 23 Author Share Posted July 23 current version is 5,6, is there any way to solve it? or should I change the version? Link to comment Share on other sites More sharing options...
ComGrafPL Posted July 23 Share Posted July 23 SSL cert is fine? not outdated? Link to comment Share on other sites More sharing options...
nevresimdukkani Posted July 24 Author Share Posted July 24 20 hours ago, ComGrafPL said: SSL cert is fine? not outdated? no it is fine Link to comment Share on other sites More sharing options...
El Patron Posted August 5 Share Posted August 5 you need to enable prestashop debug mode, recreate the error then copy the error message, post here but also search for error, as you are not probably the first 500 obscures the underlying error unless ps debug mode is enabled... Link to comment Share on other sites More sharing options...
nevresimdukkani Posted August 14 Author Share Posted August 14 On 8/5/2024 at 8:21 PM, PrestaHeroes USA said: you need to enable prestashop debug mode, recreate the error then copy the error message, post here but also search for error, as you are not probably the first 500 obscures the underlying error unless ps debug mode is enabled... Hi, thanks for your answer. for example when I click to contact us I recieve this message Fatal error: Class 'contactcontroller' not found in /home/oteldukk/public_html/classes/controller/Controller.php on line 134 Link to comment Share on other sites More sharing options...
El Patron Posted August 14 Share Posted August 14 1 hour ago, nevresimdukkani said: Hi, thanks for your answer. for example when I click to contact us I recieve this message Fatal error: Class 'contactcontroller' not found in /home/oteldukk/public_html/classes/controller/Controller.php on line 134 check from ftp or your hosting control file manager that you have this file. If you do not that is not good, you can get a copy of the file by downloading and unzipping your version of PS from PS. Link to comment Share on other sites More sharing options...
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