Fiction Edge Posted March 4, 2008 Share Posted March 4, 2008 I've instaled sucessfully and I can access the store itself, but when I try to access the admin part (I changed the directory name to admin2) I get the following message "The requested URL /prestashop/admin2 was not found on this server" When I change back to admin I get that banner telling to change the directory name. What am I doing wrong? Link to comment Share on other sites More sharing options...
tifotifo Posted March 5, 2008 Share Posted March 5, 2008 i have the same problem, i.e. cannot access admin .... Link to comment Share on other sites More sharing options...
Fiction Edge Posted March 6, 2008 Author Share Posted March 6, 2008 What is the configuration of your server? I have WAMP with Windows 2000 Professional and WAMP Server software. Link to comment Share on other sites More sharing options...
bramd81 Posted March 6, 2008 Share Posted March 6, 2008 I'm having the same problem too. ??? Is there a fix for this? Link to comment Share on other sites More sharing options...
bramd81 Posted March 6, 2008 Share Posted March 6, 2008 Ok, I just tryed the following: Instead of logging in, I clicked on "lost password?", so I got a new password. Than I used the new password and that did the trick. Pretty weird though, could it be that the installation can't handle the password you give up? Link to comment Share on other sites More sharing options...
Fiction Edge Posted March 6, 2008 Author Share Posted March 6, 2008 I can't access the page itself! Link to comment Share on other sites More sharing options...
bramd81 Posted March 6, 2008 Share Posted March 6, 2008 You can't even get to the "log-in" page? Link to comment Share on other sites More sharing options...
Peter Wilson Posted March 6, 2008 Share Posted March 6, 2008 Hi guys, Sorry you're having so much trouble. This seems like it could be a bug that we thought we had fixed last month, where passwords that used spaces or special characters were preventing access to the Back Office. Until we get it fixed, when installing, trying creating a password that only uses normal characters and numbers, and let us know if that fixes the problem. Link to comment Share on other sites More sharing options...
tifotifo Posted March 7, 2008 Share Posted March 7, 2008 i've requested a 'new' password but still cannot login to the control panel. nothing happens, just get a 'page not found' message. i've changed the name of the 'admin' folder as required and when i go to this i get the login box but then nothing after that. my previous password and the new one are just normal letters. Link to comment Share on other sites More sharing options...
Fiction Edge Posted March 7, 2008 Author Share Posted March 7, 2008 You can't even get to the "log-in" page? Nope, I get the following message "Not Found The requested URL /prestashop/admin2 was not found on this server." I've verified the directory name is correct, since everytime I change to the original name (admin) I'm able to access it and I receive the warning to rename the directory as a security measure Link to comment Share on other sites More sharing options...
Peter Wilson Posted March 7, 2008 Share Posted March 7, 2008 Hi again, Our developer Matthieu is taking a long, hard look at this error today. I will post a follow-up as events unfold. Thank you for your patience. Link to comment Share on other sites More sharing options...
Fiction Edge Posted March 7, 2008 Author Share Posted March 7, 2008 This is so lame... I found out that the directory that Apache was using for "real" was a diferent from the one I made an alias from Sorry for bothering you Link to comment Share on other sites More sharing options...
Peter Wilson Posted March 7, 2008 Share Posted March 7, 2008 ;D No worries Fiction Edge. We're just glad you found a solution. Matthieu is still double-checking this error just to be sure. Link to comment Share on other sites More sharing options...
Matthieu Biart Posted March 7, 2008 Share Posted March 7, 2008 Hi everyone ! i've requested a 'new' password but still cannot login to the control panel. nothing happens, just get a 'page not found' message. i've changed the name of the 'admin' folder as required and when i go to this i get the login box but then nothing after that. my previous password and the new one are just normal letters. Could you tell us what exactly you did please ? Did you fill and submit the form ? Or did you just have a "404 error" (page not found) when trying to reach the Back Office url ? Because a 404 error is send by the server itself when the url is wrong, not by PrestaShop :S Link to comment Share on other sites More sharing options...
tifotifo Posted March 7, 2008 Share Posted March 7, 2008 Could you tell us what exactly you did please ? Did you fill and submit the form ? Or did you just have a "404 error" (page not found) when trying to reach the Back Office url ? Because a 404 error is send by the server itself when the url is wrong, not by PrestaShop I can get to the login screen but then this goes nowhere after (i have to go to .../admin/login.php otherwise it does not work if i go to .../admin/). I clicked on the 'lost password' link and got a new password sent to me. I try to login with this but the same thing happens, i.e. nothing happens or page not found. Link to comment Share on other sites More sharing options...
Matthieu Biart Posted March 10, 2008 Share Posted March 10, 2008 Firstly, if when you go to ../admin/ it just gives you a 404 error, it should be because your server does not automaticaly redirect a "/" to your index.php but to your index.html, files which does not exist in this folder. To fix it, just add the following line to your httpd.conf file (as the official php documentation recommend) : AddType application/x-httpd-php .php .phtml Secondly, we will need some other extra informations to help you to solve your problem. Could you tell us which browser do you use, which versions of Apache (or IIS), php and MySQL is installed on your server please? Link to comment Share on other sites More sharing options...
tifotifo Posted March 11, 2008 Share Posted March 11, 2008 Could you tell us which browser do you use, which versions of Apache (or IIS), php and MySQL is installed on your server please? I've looked but can't see the info you ask. As far as i know, it's Apache, php 5 and MySQL 4. I use Firefox but get the same results in Explorer and Opera as well. Link to comment Share on other sites More sharing options...
santoshantony Posted March 11, 2008 Share Posted March 11, 2008 I am not able to access my shopping site and admin...getting error "Link to database cannot be established." what should i do? Link to comment Share on other sites More sharing options...
Bruno Leveque Posted March 12, 2008 Share Posted March 12, 2008 I am not able to access my shopping site and admin...getting error "Link to database cannot be established." what should i do? You might verify your database connection in config/settings.inc.php (server, user and password) Best regards, Link to comment Share on other sites More sharing options...
concerto Posted March 13, 2008 Share Posted March 13, 2008 You might verify your database connection in config/settings.inc.php (server, user and password) Hi guys, I have the same problem. I have verified data in settings.inc.php and it is all right. I was able to work in the Back Office today, and didn't change anything. Now I am getting that very same error "Link to database cannot be established" when trying to access both the site and the Back Office. Link to comment Share on other sites More sharing options...
concerto Posted March 13, 2008 Share Posted March 13, 2008 oooops, just after I submitted the post I checked again and it works now, could it be that my host server was down? Link to comment Share on other sites More sharing options...
Mosese Posted February 22, 2010 Share Posted February 22, 2010 Hi,I downloaded and installed, ps on my local pc running WAMP 5.1 and it runs super - all the way to checkout, print invoice, and all.BUT - when I uploaded to my host (who is using cpanel) problems showed up .. 1. I can see the shop, and can add product to cart but when i try to checkout, the cart is empty. here take a look ( http://www.aminaherbs.com )2. I cannot access the backoffice, if I type full url to the login.phph I can login, but then only a blank page comes up after login!!Any body got ideas? I have checked php.ini - it meets all requierements (php 5, mysql 5, memory 32mb, gd library, etc - the all lot)folder file permissions seem ok - but here I am not too sure - I used a cript from the forums to set the permissions. Link to comment Share on other sites More sharing options...
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