Front Office sometimes redirects to google.com

[tomdebeyer]

Dear Community,

 

I have the following problem:

My Prestashop used to have 2 Languages - Spanish & English (as I use a module to send items to Ebay and I sell on Ebay Spain it was necessary for me to have both languages installed)

No after a while I have noticed that this module is also working when the Spanish languages is NOT active (it is installed but NOT active)

So in my Back Office I turned the spanish language off.

At first everything looked like it's working perfect -> but than I noticed that sometimes when I want to look at my shop (FO) after entering my website in broswer I get redirected to google.com ????

Now today a customer has contacted me saying that he had the same problem.

I guess it must be related to the change in my languages -> before my websiste was reachable under:

www.vintage-sights.com/prestashop/en or www.vintage-sights.com/prestashop/es

and now the correct link is:

www.vintage-sights.com/prestashop

I reported this problem to my webhost and he check my site and said that I have to delete all content in the folder:

www.vintage-sights.com/prestashop/en

but I am not sure what to delete???

anybody has an idea or has had the same problem?

 

many thanks for any help, Tom

[Enumbin]

Hello

 

I have just checked your site. It loads correctly. Did you try clearing the cache after the language change?

Also try to regenerate the htaccess file.

 

Thanks

[tomdebeyer]

28 minutes ago, Enumbin said:

Hello

 

I have just checked your site. It loads correctly. Did you try clearing the cache after the language change?

Also try to regenerate the htaccess file.

 

Thanks

Thanks for your message!

Yes I have emptied cache many times in BO of Prestashp and also Browser cache -> the strange thing is that the redirection is only happening sometimes?

 

But now I have also regenrated the htaccess file - hopefully this will do the job...

 

best, Tom

[tomdebeyer]

Hello again,

 

after regenerating the htaccess - the problem is still ocurring. But strangely only sometimes...also on different browsers like Safari, Firefox, Chrome..

any suggestions how to solve this?

 

many thanks, Tom