puretao Posted July 13, 2024 Share Posted July 13, 2024 Hello, My prestashop is in version 1.7.5. The following order status : "Canceled with Credit Note" and "Payment error" means that the products are back in my stock. However the products reserved quantities are not released and the amount in the stock is missing. How can I achieved to configure prestashop in order that these 2 status correspond to releasing the reserved quantities and credit the stock at the initial value. Thakn you Link to comment Share on other sites More sharing options...
Prestashop Addict Posted July 15, 2024 Share Posted July 15, 2024 Are you in multi shop? Link to comment Share on other sites More sharing options...
puretao Posted July 15, 2024 Author Share Posted July 15, 2024 I have only one shop in french but the thai language is activated Link to comment Share on other sites More sharing options...
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