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BO stopped working


rnervi

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PS 1.7 php 7.3 (old customer site)

FO is alive and working fine.

all was fine then BO is not responding (err 500). ssitched on debug mode.

(2/2) FileLoaderLoadException

Expected to find class "PrestaShopBundle\Controller\index" in file "/web/htdocs//home/src/PrestaShopBundle/Controller/index.php" while importing services from resource "/web/htdocs/home/app/../src/PrestaShopBundle/Controller/*", but it was not found! Check the namespace prefix used with the resource in /web/htdocs/home/app/config/config.yml (which is being imported from "/web/htdocs/home/app/config/config_dev.yml").

(1/2) InvalidArgumentException

Expected to find class "PrestaShopBundle\Controller\index" in file "/web/htdocs//home/src/PrestaShopBundle/Controller/index.php" while importing services from resource "/web/htdocs//home/app/../src/PrestaShopBundle/Controller/*", but it was not found! Check the namespace prefix used with the resource

smells like a non-existing file....

so checked via ftp in folder /home/src/PrestaShopBundle/Controller/Admin/Sell

there is no such index.php file !

has to be ? which file ? why disappeared ?

ty for suggestions.

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1.7

it happened after install of NTbackup (paid). Once backup done, logoff and relogon and it locked that way

folder of nt removed also the component db record related to ntbackup, no changes in lock

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6 hours ago, Prestashop Addict said:

1.7. (please minor version is important). Did you ask NTbackup author?

used this module in several other sites never had troubles

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just to close.

at end I cleaned whole host dir and restored it all (using the backuo made from this payed module) and all went normal....

ty for support,anyway

#closed

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but really has not been solved. a restore is not a solution to that problem.

officially, no matter and not solution of this specific problem, or I am wrong ?

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  • 2 months later...

oh finally solved as this error showed again.

I found some index.html sized 0 in two folders:

home/src/PrestaShopBundle/Controller

home/src/PrestaShopBundle/Controller/Admin/Sell

renamed then to "ex_index.php"

the idea was googlin' aroudn and testing this suggestion from a user

 

( now is solved! )

Edited by rnervi (see edit history)
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