Addon Marketing with Google not working

[StepOne]

Hello,

I'm trying to use the module(PrestaShop Marketing with Google) , but the synchronisation worked the first time and has since stopped. 
In fact, there are still products that are not compliant according to Prestashop and which, according to the module, don't have a GTIN number. However, they are indicated on all the products. I'm desperately trying to re-synchronise but nothing is happening (a screenshot is attached).

Compliant products are those added at the first synchronisation and non-compliant products are those added afterwards. Products added afterwards cannot be validated or re-synchronised.

Prestashop: 8.0.4
Module version: 1.73.1

I already asked support several weeks ago. I gave them full access and they replied that they had corrected the problem. But nothing has changed. I've tried to get back to them (via a reply or a new request) and they don't reply to me any more.

 

I have the impression that this module no longer takes product changes into account after the first synchronisation. It's as if the fields weren't selected correctly (although they are correct in the configuration).

 

Is there a solution to this problem? Is there another module that might work?

 

Thanks for your anwser.

[StepOne]

The big joke is that they've just introduced a monthly subscription for a module that doesn't work. I'm going to uninstall it straight away.

I've found this module that works much better: Google Merchant Center (Google Shopping)

[Luzernes]

I have exactly the same issue. Initially my GTIN was not mapped to EAN. But after I did the change and was expecting my products having an EAN to be validated, still nothing happens..

 

@StepOne dis-moi si tu as pu trouver une solution 😅