jpalks Posted July 2, 2024 Share Posted July 2, 2024 Good evening, I have the following strange problem, I have recently upgraded to version 1.7.8.11, the truth is that the upgrade is pretty much complete, it also produced some errors during the update of the base, sure, until now everything seemed to be working properly, yesterday I passed the klarna plugin and the one page super checkout plugin. I noticed that the courier texts stopped appearing at the checkout, and in Klarna if I choose a Cyprus address, Klarna does not show it at all. I didn't rely on the couriers' texts as I thought there was a problem and I just hadn't seen it and for Klarna I thought I had some setting set in the transports, today I noticed the same cool problem when I go to put photos in the product it gives an error that doesn't exist I noticed this because I pass the products with xml (in staging where I have set up the same site, everything works normally, but the problem is that I cannot update the live site from there because there have been too many changes and additions of products and orders. to update that I have uninstalled the plugins that I thought were at fault, but nothing changes. Link to comment Share on other sites More sharing options...
Nickz Posted July 2, 2024 Share Posted July 2, 2024 On 7/2/2024 at 9:40 PM, jpalks said: I have recently upgraded to version 1.7.8.11, Expand Having made a back up before I trust? What PHP version you are using right now, what Prestashop Version did you use before? Have you tried to reinstall klarna or just made an upgrade? Link to comment Share on other sites More sharing options...
jpalks Posted July 2, 2024 Author Share Posted July 2, 2024 (edited) The previous Prestashop version 1.7.6.7 right now I'm using php version 7.2, I had it before, I tried 7.3 and 7.4, I installed Klarna yesterday, I tried to deactivate it but nothing changed, the strange thing is that on the staging site that has the same php version and Klarna installed works normally Edited July 2, 2024 by jpalks (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted July 2, 2024 Share Posted July 2, 2024 Meaning with PHP7.2 all works OK? Than keep that version. Do you use a shared host or a VPS? Link to comment Share on other sites More sharing options...
jpalks Posted July 3, 2024 Author Share Posted July 3, 2024 yes, everything works normally with php 7.2, on the same test site where I have it working normally Link to comment Share on other sites More sharing options...
ZHSoft Posted July 3, 2024 Share Posted July 3, 2024 Is it because there is not enough disk space that the write fails? Link to comment Share on other sites More sharing options...
jpalks Posted July 3, 2024 Author Share Posted July 3, 2024 no the disk space its ok Link to comment Share on other sites More sharing options...
juanrojas Posted July 3, 2024 Share Posted July 3, 2024 What extension is your image? How much does the image weigh? Link to comment Share on other sites More sharing options...
jpalks Posted July 3, 2024 Author Share Posted July 3, 2024 - jpeg and png not working - 800 x 800 Link to comment Share on other sites More sharing options...
sheena44 Posted July 3, 2024 Share Posted July 3, 2024 Hello, I have the same problem since this morning. I cant understand .. Have you resolved this ? Link to comment Share on other sites More sharing options...
Nickz Posted July 3, 2024 Share Posted July 3, 2024 On 7/3/2024 at 12:37 PM, sheena44 said: Hello, I have the same problem since this morning. I cant understand .. Have you resolved this ? Expand PHP version is the possible fault. Link to comment Share on other sites More sharing options...
jpalks Posted July 3, 2024 Author Share Posted July 3, 2024 Problem solved!!!!! the culprit was the Prestashop EventBus module Link to comment Share on other sites More sharing options...
sasp76 Posted July 3, 2024 Share Posted July 3, 2024 Hi, I also had a problem uploading images. I deactivated the Prestashop EvenBus module to be able to load images. How can you report this problem with the module? The version that caused this problem is v3.0.13 Link to comment Share on other sites More sharing options...
Lapo Ferrini Posted July 3, 2024 Share Posted July 3, 2024 On 7/3/2024 at 5:54 PM, sasp76 said: Hi, I also had a problem uploading images. I deactivated the Prestashop EvenBus module to be able to load images. How can you report this problem with the module? The version that caused this problem is v3.0.13 Expand I confirm that the problem lies in the Prestashop EvenBus module v.3.0.13 By deactivating it, image uploading works again. Let's hope for a quick update of the module. Link to comment Share on other sites More sharing options...
Gratian Posted January 14 Share Posted January 14 I confirm, I have the same issue and until I did not deactivated de EVENT BUS module it was not working, now is deactivated and I can upload images Link to comment Share on other sites More sharing options...
Mediacom87 Posted January 14 Share Posted January 14 Hi, Uninstall the ps_eventbus module. https://github.com/PrestaShopCorp/ps_eventbus/issues/403 1 Link to comment Share on other sites More sharing options...
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