Jump to content

Problem when I add an image to the product


jpalks

Recommended Posts

Good evening, I have the following strange problem, I have recently upgraded to version 1.7.8.11, the truth is that the upgrade is pretty much complete, it also produced some errors during the update of the base, sure, until now everything seemed to be working properly, yesterday I passed the klarna plugin and the one page super checkout plugin. I noticed that the courier texts stopped appearing at the checkout, and in Klarna if I choose a Cyprus address, Klarna does not show it at all. I didn't rely on the couriers' texts as I thought there was a problem and I just hadn't seen it and for Klarna I thought I had some setting set in the transports, today I noticed the same cool problem when I go to put photos in the product it gives an error that doesn't exist I noticed this because I pass the products with xml (in staging where I have set up the same site, everything works normally, but the problem is that I cannot update the live site from there because there have been too many changes and additions of products and orders. to update that I have uninstalled the plugins that I thought were at fault, but nothing changes.

product.png

Link to comment
Share on other sites

39 minutes ago, jpalks said:

I have recently upgraded to version 1.7.8.11,

Having made a back up before I trust?
What PHP version you are using right now, what Prestashop Version did you use before?
Have you tried to reinstall klarna or just made an upgrade?

Link to comment
Share on other sites

Posted (edited)

The previous Prestashop version 1.7.6.7 right now I'm using php version 7.2, I had it before, I tried 7.3 and 7.4, I installed Klarna yesterday, I tried to deactivate it but nothing changed, the strange thing is that on the staging site that has the same php version and Klarna installed works normally

Edited by jpalks (see edit history)
Link to comment
Share on other sites

41 minutes ago, sheena44 said:

Hello, I have the same problem since this morning. I cant understand .. Have you resolved this ?

PHP version is the possible fault. 

 

Link to comment
Share on other sites

Hi, I also had a problem uploading images.  I deactivated the Prestashop EvenBus module to be able to load images. How can you report this problem with the module? The version that caused this problem is v3.0.13

Link to comment
Share on other sites

2 ore fa, sasp76 dice:

Hi, I also had a problem uploading images.  I deactivated the Prestashop EvenBus module to be able to load images. How can you report this problem with the module? The version that caused this problem is v3.0.13

I confirm that the problem lies in the Prestashop EvenBus module v.3.0.13
By deactivating it, image uploading works again.
Let's hope for a quick update of the module.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...