jpalks Posted July 2 Share Posted July 2 Good evening, I have the following strange problem, I have recently upgraded to version 1.7.8.11, the truth is that the upgrade is pretty much complete, it also produced some errors during the update of the base, sure, until now everything seemed to be working properly, yesterday I passed the klarna plugin and the one page super checkout plugin. I noticed that the courier texts stopped appearing at the checkout, and in Klarna if I choose a Cyprus address, Klarna does not show it at all. I didn't rely on the couriers' texts as I thought there was a problem and I just hadn't seen it and for Klarna I thought I had some setting set in the transports, today I noticed the same cool problem when I go to put photos in the product it gives an error that doesn't exist I noticed this because I pass the products with xml (in staging where I have set up the same site, everything works normally, but the problem is that I cannot update the live site from there because there have been too many changes and additions of products and orders. to update that I have uninstalled the plugins that I thought were at fault, but nothing changes. Link to comment Share on other sites More sharing options...
Nickz Posted July 2 Share Posted July 2 39 minutes ago, jpalks said: I have recently upgraded to version 1.7.8.11, Having made a back up before I trust? What PHP version you are using right now, what Prestashop Version did you use before? Have you tried to reinstall klarna or just made an upgrade? Link to comment Share on other sites More sharing options...
jpalks Posted July 2 Author Share Posted July 2 (edited) The previous Prestashop version 1.7.6.7 right now I'm using php version 7.2, I had it before, I tried 7.3 and 7.4, I installed Klarna yesterday, I tried to deactivate it but nothing changed, the strange thing is that on the staging site that has the same php version and Klarna installed works normally Edited July 2 by jpalks (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted July 2 Share Posted July 2 Meaning with PHP7.2 all works OK? Than keep that version. Do you use a shared host or a VPS? Link to comment Share on other sites More sharing options...
jpalks Posted July 3 Author Share Posted July 3 yes, everything works normally with php 7.2, on the same test site where I have it working normally Link to comment Share on other sites More sharing options...
ZHSoft Posted July 3 Share Posted July 3 Is it because there is not enough disk space that the write fails? Link to comment Share on other sites More sharing options...
jpalks Posted July 3 Author Share Posted July 3 no the disk space its ok Link to comment Share on other sites More sharing options...
juanrojas Posted July 3 Share Posted July 3 What extension is your image? How much does the image weigh? Link to comment Share on other sites More sharing options...
jpalks Posted July 3 Author Share Posted July 3 - jpeg and png not working - 800 x 800 Link to comment Share on other sites More sharing options...
sheena44 Posted July 3 Share Posted July 3 Hello, I have the same problem since this morning. I cant understand .. Have you resolved this ? Link to comment Share on other sites More sharing options...
Nickz Posted July 3 Share Posted July 3 41 minutes ago, sheena44 said: Hello, I have the same problem since this morning. I cant understand .. Have you resolved this ? PHP version is the possible fault. Link to comment Share on other sites More sharing options...
jpalks Posted July 3 Author Share Posted July 3 Problem solved!!!!! the culprit was the Prestashop EventBus module Link to comment Share on other sites More sharing options...
sasp76 Posted July 3 Share Posted July 3 Hi, I also had a problem uploading images. I deactivated the Prestashop EvenBus module to be able to load images. How can you report this problem with the module? The version that caused this problem is v3.0.13 Link to comment Share on other sites More sharing options...
Lapo Ferrini Posted July 3 Share Posted July 3 2 ore fa, sasp76 dice: Hi, I also had a problem uploading images. I deactivated the Prestashop EvenBus module to be able to load images. How can you report this problem with the module? The version that caused this problem is v3.0.13 I confirm that the problem lies in the Prestashop EvenBus module v.3.0.13 By deactivating it, image uploading works again. Let's hope for a quick update of the module. Link to comment Share on other sites More sharing options...
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