ChrisDB Posted July 1, 2024 Share Posted July 1, 2024 Our orders have dropped from 20+ a day to 5ish a day and in the ps_checkout log I am getting lots of the below, can anyone help? [2024-07-01 13:37:15] ps_checkout.ERROR: Webhook exception 25 {"merchantId":"JZGNYX8NKQ7Z2","shopId":"cc53bd22-3a1c-4e99-8792-74354de6c664","firebaseId":"cc53bd22-3a1c-4e99-8792-74354de6c664","payload":{"resource":{"id":"88W11911EL856264W","amount":{"currency_code":"GBP","value":"101.24"},"final_capture":true,"seller_protection":{"status":"NOT_ELIGIBLE"},"disbursement_mode":"INSTANT","seller_receivable_breakdown":{"gross_amount":{"currency_code":"GBP","value":"101.24"},"paypal_fee":{"currency_code":"GBP","value":"1.51"},"net_amount":{"currency_code":"GBP","value":"99.73"}},"custom_id":"cc53bd22-3a1c-4e99-8792-74354de6c664@1719824714933","status":"COMPLETED","processor_response":{"avs_code":"N","cvv_code":"M","response_code":"0000"},"supplementary_data":{"related_ids":{"order_id":"6P223973HA3963943"}},"payee":{"email_address":"[email protected]","merchant_id":"JZGNYX8NKQ7Z2"},"create_time":"2024-07-01T09:05:25Z","update_time":"2024-07-01T09:05:25Z","links":[{"href":"https://api.paypal.com/v2/payments/captures/88W11911EL856264W","rel":"self","method":"GET"},{"href":"https://api.paypal.com/v2/payments/captures/88W11911EL856264W/refund","rel":"refund","method":"POST"},{"href":"https://api.paypal.com/v2/checkout/orders/6P223973HA3963943","rel":"up","method":"GET"}],"network_transaction_reference":{"id":"MPBY26D3N","date":"0701","network":"MASTERCARD"}},"eventType":"PaymentCaptureCompleted","category":"ShopNotificationOrderChange","summary":"Payment completed for GBP 101.24 GBP","orderId":"6P223973HA3963943"},"exception":"[object] (PrestaShop\\Module\\PrestashopCheckout\\Exception\\PsCheckoutException(code: 25): Invalid PSL signature at /home/toolshop/public_html/modules/ps_checkout/controllers/front/DispatchWebHook.php:107)"} {"process_id":370051} Had this 15 times already between 9am and 2pm! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now