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I get signed out with every click


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  • 1 month later...
On 6/27/2024 at 9:57 PM, Kirolos said:

Hi there I've set up my website the other day but every time I sign in into admin dashboard I get signed out once I click any thing

Did you figure out how to solve the issue ? 
I pretty much get the same behavior with PS 8.1.6 fresh install

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On 8/5/2024 at 8:11 PM, PrestaHeroes USA said:

I have seen this when an internet provide kept changing the IP...this will cause you to be signed out

I thought of that and also disconnected from VPN but my IP doesn't change, it's just super annoying as I am not even able to whitelist my ip for the front office and doing it manually directly in DB. But I need to figure out a way to bypass this issue, I even checked "Stay logged in" but it doesn't have any impact, also checked a couple of different web browsers with no weird extensions, still the same.
I used to have that issue also on PS 1.7.5.2 but it was happening once in a while, now this is something constantly and it just doesn't seem to go away 😕
Any other suggestion is welcome :)
 

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9 minutes ago, Prestashop Addict said:

Can you try to disable IP verification in CONFIGURE / Advanced parameters / Administration

Unless you talk about "Check the cookie's IP address" I haven't anything other in similar contect in that section.
Am I missing something perhaps ?
Thank you :)

image.thumb.png.64074eb108a543b125b823d9601fc016.png

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16 minutes ago, Prestashop Addict said:

Try with disabled check cookie IP address

Thank you for that!
So this seems to provide a solution as I can navigate in the BO without returning back to admin login page. 
I am now having other issue, I do whitelist my IP from BO but cannot enter it :D anyway I will have to also figure out this.
Is it safe to leave the cookie IP address as disabled even on production live system though ?

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