Kirolos Posted June 27, 2024 Share Posted June 27, 2024 Hi there I've set up my website the other day but every time I sign in into admin dashboard I get signed out once I click any thing Link to comment Share on other sites More sharing options...
Prestashop Addict Posted June 28, 2024 Share Posted June 28, 2024 Try to clear browser cache 1 Link to comment Share on other sites More sharing options...
stamatia.1985 Posted August 2, 2024 Share Posted August 2, 2024 On 6/27/2024 at 6:57 PM, Kirolos said: Hi there I've set up my website the other day but every time I sign in into admin dashboard I get signed out once I click any thing Expand Did you figure out how to solve the issue ? I pretty much get the same behavior with PS 8.1.6 fresh install Link to comment Share on other sites More sharing options...
El Patron Posted August 5, 2024 Share Posted August 5, 2024 I have seen this when an internet provide kept changing the IP...this will cause you to be signed out Link to comment Share on other sites More sharing options...
stamatia.1985 Posted August 8, 2024 Share Posted August 8, 2024 On 8/5/2024 at 5:11 PM, PrestaHeroes USA said: I have seen this when an internet provide kept changing the IP...this will cause you to be signed out Expand I thought of that and also disconnected from VPN but my IP doesn't change, it's just super annoying as I am not even able to whitelist my ip for the front office and doing it manually directly in DB. But I need to figure out a way to bypass this issue, I even checked "Stay logged in" but it doesn't have any impact, also checked a couple of different web browsers with no weird extensions, still the same. I used to have that issue also on PS 1.7.5.2 but it was happening once in a while, now this is something constantly and it just doesn't seem to go away 😕 Any other suggestion is welcome :) Link to comment Share on other sites More sharing options...
Prestashop Addict Posted August 8, 2024 Share Posted August 8, 2024 Can you try to disable IP verification in CONFIGURE / Advanced parameters / Administration Link to comment Share on other sites More sharing options...
stamatia.1985 Posted August 8, 2024 Share Posted August 8, 2024 On 8/8/2024 at 8:26 AM, Prestashop Addict said: Can you try to disable IP verification in CONFIGURE / Advanced parameters / Administration Expand Unless you talk about "Check the cookie's IP address" I haven't anything other in similar contect in that section. Am I missing something perhaps ? Thank you :) Link to comment Share on other sites More sharing options...
Prestashop Addict Posted August 8, 2024 Share Posted August 8, 2024 Try with disabled check cookie IP address Link to comment Share on other sites More sharing options...
stamatia.1985 Posted August 8, 2024 Share Posted August 8, 2024 On 8/8/2024 at 8:40 AM, Prestashop Addict said: Try with disabled check cookie IP address Expand Thank you for that! So this seems to provide a solution as I can navigate in the BO without returning back to admin login page. I am now having other issue, I do whitelist my IP from BO but cannot enter it anyway I will have to also figure out this. Is it safe to leave the cookie IP address as disabled even on production live system though ? Link to comment Share on other sites More sharing options...
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