luciano zapata Posted June 26, 2024 Share Posted June 26, 2024 (edited) i have this error when any new customer try to register on my page, im using prestashop 1.6.1.2. /public_html/controllers/front/AuthController.php(443): ObjectModelCore->validateController() /public_html/controllers/front/AuthController.php(256): AuthControllerCore->processSubmitAccount() /public_html/Core/classes/controller/Controller.php(178): AuthControllerCore->postProcess() /public_html/Core/classes/Dispatcher.php(367): ControllerCore->run() /public_html/index.php(28): DispatcherCore->dispatch() {main} thrown in /public_html/Core/classes/ObjectModel.php on line 1149 Edited June 27, 2024 by luciano zapata solved (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted June 26, 2024 Share Posted June 26, 2024 On 6/26/2024 at 7:10 PM, luciano zapata said: i have this error when any new customer try to register on my page, im using prestashop 1.6.1.2. Expand Did you or you hoster update PHP, out-phase an oder version. Did you update anything. 1 Link to comment Share on other sites More sharing options...
luciano zapata Posted June 26, 2024 Author Share Posted June 26, 2024 it may be a hoster update, i did't do any updates on php, the actual version is 7.0 by the way. Link to comment Share on other sites More sharing options...
Nickz Posted June 26, 2024 Share Posted June 26, 2024 (edited) Should the shop come from an earlier version there might be a module not agreeing with 7.0. Some 1.6 prestashop themes, modules also required PHP 5.6 I believe. Ask the hoster if they phased out php5.6 Edited June 26, 2024 by Nickz (see edit history) 1 Link to comment Share on other sites More sharing options...
ZHSoft Posted June 27, 2024 Share Posted June 27, 2024 On 6/26/2024 at 7:10 PM, luciano zapata said: i have this error when any new customer try to register on my page, im using prestashop 1.6.1.2. /public_html/controllers/front/AuthController.php(443): ObjectModelCore->validateController() /public_html/controllers/front/AuthController.php(256): AuthControllerCore->processSubmitAccount() /public_html/Core/classes/controller/Controller.php(178): AuthControllerCore->postProcess() /public_html/Core/classes/Dispatcher.php(367): ControllerCore->run() /public_html/index.php(28): DispatcherCore->dispatch() {main} thrown in /public_html/Core/classes/ObjectModel.php on line 1149 Expand Can the error message be more complete? It is not complete enough to troubleshoot the problem. Link to comment Share on other sites More sharing options...
luciano zapata Posted June 27, 2024 Author Share Posted June 27, 2024 On 6/27/2024 at 2:45 AM, ZHSoft said: Can the error message be more complete? It is not complete enough to troubleshoot the problem. Expand thats the whole error log, and i checked the code and its the same as previous backups when it was working. Link to comment Share on other sites More sharing options...
luciano zapata Posted June 27, 2024 Author Share Posted June 27, 2024 I contacted my hosting service, and indeed, it was a PHP version issue. Since I took over this project after the change, I wasn't aware of the PHP update. However, after downgrading to version 5.6, the registration worked. Thanks, Nickz, for the advice. 1 Link to comment Share on other sites More sharing options...
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