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error on register new users. [SOLVED]


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i have this error when any new customer try to register on my page, im using prestashop 1.6.1.2. 

 

/public_html/controllers/front/AuthController.php(443): ObjectModelCore->validateController()
/public_html/controllers/front/AuthController.php(256): AuthControllerCore->processSubmitAccount()
/public_html/Core/classes/controller/Controller.php(178): AuthControllerCore->postProcess()
/public_html/Core/classes/Dispatcher.php(367): ControllerCore->run()
/public_html/index.php(28): DispatcherCore->dispatch()
 {main}
  thrown in /public_html/Core/classes/ObjectModel.php on line 1149

Edited by luciano zapata
solved (see edit history)
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2 hours ago, luciano zapata said:

i have this error when any new customer try to register on my page, im using prestashop 1.6.1.2. 

Did you or you hoster update PHP, out-phase an oder version. Did you update anything. 

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Should the shop come from an earlier version there might be a module not agreeing with 7.0.
Some 1.6 prestashop themes, modules also required PHP 5.6 I believe.

Ask the hoster if they phased out php5.6

Edited by Nickz (see edit history)
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7 hours ago, luciano zapata said:

i have this error when any new customer try to register on my page, im using prestashop 1.6.1.2. 

 

/public_html/controllers/front/AuthController.php(443): ObjectModelCore->validateController()
/public_html/controllers/front/AuthController.php(256): AuthControllerCore->processSubmitAccount()
/public_html/Core/classes/controller/Controller.php(178): AuthControllerCore->postProcess()
/public_html/Core/classes/Dispatcher.php(367): ControllerCore->run()
/public_html/index.php(28): DispatcherCore->dispatch()
 {main}
  thrown in /public_html/Core/classes/ObjectModel.php on line 1149

Can the error message be more complete? It is not complete enough to troubleshoot the problem.

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15 hours ago, ZHSoft said:

Can the error message be more complete? It is not complete enough to troubleshoot the problem.

thats the whole error log, and i checked the code and its the same as previous backups when it was working.

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I contacted my hosting service, and indeed, it was a PHP version issue. Since I took over this project after the change, I wasn't aware of the PHP update. However, after downgrading to version 5.6, the registration worked. Thanks, Nickz, for the advice.

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  • luciano zapata changed the title to error on register new users. [SOLVED]

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