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Problem in the Statistics section loading indefinitely


Cypher-key

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On Prestashop 1.7.6.7

When you are in the statistics tab, when you click on the first item "Commandes et CA"/"Orders and turnover", when you select a period, be it "Last Year" or "Last month", the website is loading indefinitely.
I'm not sure if it's because of the volume of orders (lots of orders with lots of products) or something else.

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Hi,

Here are few debugging tips:

  • Check that your server has sufficient resources (CPU, memory) to handle the volume of data. High volume of orders can lead to performance issues.
  • Increase the max_execution_time and memory_limit in your php.ini file.
  • Check the server error logs for any errors that might give any information.
  • Disable any non-essential modules to see if the issue persists. Sometimes, third-party modules can cause conflicts or slow down operations.

Thanks!

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