Can't logged in to Backoffice after i log out

[toinktoink]

hi!

somebody please help me!

i logged out from the backoffice and i couldn't log back in again...it just keeps bounces me
back to the same log in page...(

thanks!

[shokinro]

is there any error message displayed?

If there is no message, seems logged in, but goes back to login page. then it is something cookie lost issue.

If there is a error message something like "Employee does not exist or password is incorrect."
it means you forgot your email address or password.

You can look up your email address at database via database tool - PhpMyAdmin
You can use "forgot password" function to reset password.

If you both not working, try the method introduced in this blog

[toinktoink]

there is no error message. it just goes back to the log in page

so its something that got to do with cookie? how do i go about it?

and thanks for answering though!

[Asenar]

is that http or https ? maybe it's related to a wrong configuration in Preferences (the "use ssl" part).

In admin/login.php,
Try to find :

 if ((empty($_SERVER['HTTPS']) OR strtolower($_SERVER['HTTPS']) == 'off')

replace by :

 if (false AND (empty($_SERVER['HTTPS']) OR strtolower($_SERVER['HTTPS']) == 'off')

Tell us if that solve your problem

[Laurent Brieu]

Hello,

You can also check that your cookies are enabled on your browser.
Your problem can be due to the fact that cookies aren't stored.

Regards,