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skijump

skijump

Hi, my Mail Alerts module is not sending order confirmation emails. The module folder is enable and correctly populated, the module file folder has all the files, emails can be sent to the email address from the BO instantly, order confirmations are being sent to real and test customers, mail alert hooks are active and placed, and other email addresses used (which receive order progress emails instantly) do not receive the mail alert email either.

PS 8.1.0
Mail Alerts v3.0.0 - by PrestaShop ps_emailalerts 

Any ideas?

skijump

skijump

Hi, my Mail Alerts module is not sending order confirmation emails. The module folder is enable and correctly populated, the module file folder has all the files, emails can be sent to the email address from the BO instantly, order confirmations are being sent to real and test customers, mail alert hooks are active and placed, and other email addresses used (which receive order progress emails instantly) do not receive the mail alert email either.

PS 8.1.0
Mail Alerts v3.0.0 - by PrestaShop ps_emailalerts 

Any ideas?

skijump

skijump

Hi, my Mail Alerts module is not sending order confirmation emails. The module folder is enable and correctly populated, the module file folder has all the files, emails can be sent to the email address from the BO instantly, order confirmations are being sent to real and test customers, mail alert hooks are active and placed, and other email addresses used (which receive order progress emails instantly) do not receive the mail alert email either.

PS 8.1.0
Mail Alerts v3.0.0 - by PrestaShop ps_emailalerts 

Any ideas?

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