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Donc vous avez mis à jour ce super module "gsnippetsreviews"

Il contient un paramètre invalide avec votre version dans son fichier tpl: views/templates/admin/error.tpl (A priori un |escape:UTF-8 mais je ne connais pas son contenu)

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Oui cela à l'air de venir de la, si vous n'arrivez pas à configurer comme il faut ce plugin essayé de recharger une sauvegarde de votre site. 

Si vous n'en faites pas (ce qui est vraiment dangereux), certains hébergeurs en font pour vous .

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Il y a 7 heures, Saralou a dit :

il faut ce plugin essayé de recharger une sauvegarde de votre site. 

Alors ça c'est du grand n'importe quoi. Recharger un site complet à cause d'un module ?

Au pire commentez le dans le répertoire /modules (en ajoutant un underscore _ à son nom) et demandez un correctif à son auteur. De cette façon il ne sera pas lu et ne provoquera plus l'erreur.

Le plus simple étant d'enlever ce UTF-8 indésirable.

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Le 18/05/2024 à 4:47 PM, Eolia a dit :

Donc vous avez mis à jour ce super module "gsnippetsreviews"

Il contient un paramètre invalide avec votre version dans son fichier tpl: views/templates/admin/error.tpl (A priori un |escape:UTF-8 mais je ne connais pas son contenu)

Bonjour, Merci pour votre retour, je viens de supprimer le module (je l'ai quand même sauvegarder sur mon bureau  au cas où) mais j'ai toujours une message d'erreur!

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Ok, donc ce n'est plus le même message et ce n'est qu'une notice donc vous pouvez désactiver le mode debug.

Undefined variable: name in ampreuvesociale.php line 664 (je ne sais pas ce qu'il y a à cette ligne mais à priori ils utilisent une variable $name qui n'a jamais été définie)

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Voilà ce que j'ai

[Tue May 21 03:56:27 2024] [error] [client 185.241.208.144] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Tue May 21 03:56:28 2024] [error] [client 185.241.208.144] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Tue May 21 03:56:28 2024] [error] [client 185.241.208.144] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-binoilà ce que j'ai :

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il y a 9 minutes, Jean-Charles Torres a dit :

D'accord je regarde

[Wed May 22 00:47:54 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/about.php [Wed May 22 00:47:56 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01797: client denied by server configuration: /homez.105/comptoirwg/www/wp-includes.bak [Wed May 22 00:48:02 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 00:48:03 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 00:48:07 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 00:48:09 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/cloud.php [Wed May 22 00:48:10 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 00:48:34 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 00:48:35 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/xmrlpc.php [Wed May 22 00:48:36 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 00:48:42 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/about.php [Wed May 22 00:48:43 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01797: client denied by server configuration: /homez.105/comptoirwg/www/wp-includes.bak [Wed May 22 00:48:48 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 00:48:50 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 00:48:53 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 00:48:55 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/cloud.php [Wed May 22 00:48:56 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 00:49:28 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 00:49:29 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/xmrlpc.php [Wed May 22 00:49:31 2024] [error] [client 128.199.130.250] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 01:01:28 2024] [error] [client 2001:df1:1940::50] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/vendor/.env [Wed May 22 01:01:32 2024] [error] [client 2001:df1:1940::50] [host comptoircarrelage.com] AH01797: client denied by server configuration: /homez.105/comptoirwg/www/.env.bak [Wed May 22 01:01:35 2024] [error] [client 2001:df1:1940::50] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/config/aws.yml [Wed May 22 08:41:26 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:41:34 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:43:07 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:43:08 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:43:45 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:44:35 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:44:36 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:44:40 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:44:41 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:44:49 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:45:19 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:45:20 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:45:30 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:45:38 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:45:49 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/cache/i [Wed May 22 08:46:51 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/vendor/phpunit [Wed May 22 08:47:19 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:48:12 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/ [Wed May 22 08:48:28 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/docs/ [Wed May 22 08:48:54 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 08:48:54 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:11 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:11 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:16 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:16 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:18 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:24 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:24 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:25 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:33 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:38 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:47 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 08:49:53 2024] [error] [client 2a00:1a28:2601:4:42:bcff:fe7e:5e30] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 09:44:19 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/about.php [Wed May 22 09:44:20 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01797: client denied by server configuration: /homez.105/comptoirwg/www/wp-includes.bak [Wed May 22 09:44:24 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 09:44:25 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 09:44:28 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 09:44:29 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/cloud.php [Wed May 22 09:44:30 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 09:44:41 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 09:44:41 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/xmrlpc.php [Wed May 22 09:44:42 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 09:48:57 2024] [error] [client 2001:df1:1940::50] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/vendor/.env

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C'est tout ce que je vois, le plus tard c'est aujourd'hui à 9h48, à moins que je ne cherche pas pas au bon endroit!

Wed May 22 09:44:41 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 09:44:41 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/xmrlpc.php [Wed May 22 09:44:42 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 09:48:57 2024] [error] [client 2001:df1:1940::50] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/vendor/.env

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Vous avez cliqué sur le lien des logs du jour, pas ceux du mois ?

Parce que là votre site affiche bien une 500 donc on doit la retrouver dans les logs

 

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il y a 22 minutes, Eolia a dit :

Vous avez cliqué sur le lien des logs du jour, pas ceux du mois ?

Parce que là votre site affiche bien une 500 donc on doit la retrouver dans les logs

 

Voici la fenêtre qui m'apparait chez ovh pour le logs, ou dois je cliquer?

log.PNG

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il y a 8 minutes, Eolia a dit :

Ici

image.png.27e47f03b1139c2964c07e88e6aa7b83.png

Oui c'est bien là que j'avais cliqué et ça s'arrête à 9:48 !

Voici ce que j'ai : de 9:44 à 9:48

 [Wed May 22 09:44:41 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01264: script not found or unable to stat: /homez.105/comptoirwg/cgi-bin [Wed May 22 09:44:41 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/img/xmrlpc.php [Wed May 22 09:44:42 2024] [error] [client 212.102.40.136] [host comptoircarrelage.com] AH00687: Negotiation: discovered file(s) matching request: /homez.105/comptoirwg/www/images (None could be negotiated). [Wed May 22 09:48:57 2024] [error] [client 2001:df1:1940::50] [host comptoircarrelage.com] AH01630: client denied by server configuration: /homez.105/comptoirwg/www/vendor/.env

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Ok donc c'est Prestashop qui envoie une en-tête en 500 mais ce n'est pas une vraie erreur 500.

A priori il manque un répertoire sur votre ftp:

/homez.105/comptoirwg/cgi-bin

Pouvez-vous le créer et réactiver le mode debug ?

 

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il y a 19 minutes, Eolia a dit :

Ok donc c'est Prestashop qui envoie une en-tête en 500 mais ce n'est pas une vraie erreur 500.

A priori il manque un répertoire sur votre ftp:

/homez.105/comptoirwg/cgi-bin

Pouvez-vous le créer et réactiver le mode debug ?

 

Il faut que j'aille sur ovh?

 

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Il y a 20 heures, Eolia a dit :

Il faut AJOUTER le répertoire cgi-bin à la racine du répertoire  /www

image.png.48ca1789ab2f0c8a56b426b8301f46ee.png

Bonjour, Aujourd'hui, je n'ai plus accès à mon Back office, j'ai ce message d'erreur :

[PrestaShopDatabaseException

La commande UPDATE refusée à l'utilisateur 'comptoirwg981'''10.23.41.17' pour la table 'mod138'employee'-br /-br /-g/pré MISE À JOUR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ENSEMBLE DE L'ARRIERE-DATE() LOReux 'id' employé' '0' ET (dernière connexion-date--CURRENT-DATE() OU OU 'dernière'date' est NULL) /pré-/pré-
à la ligne 769 dans les classes de fichiers/db/Db.php

764. Si (webservice-call--------------------------------------------------------------- 765. dbug-backtrace(); 766. WebserviceRequest::getInstance()-setError(500, '[Erreur SQL''. Cette zgetMsgError() . '. De ' . (en anglais (dbg(-)--------------------------------------------------------- 'dbg[3'['classe': '') . '------------------------------------------ « dbg[3-[---------------------------------------------------------------- '() La demande était : ' . «sql, 97); 767. Sinon, c'est-à-dire si elle est définie. 768. Si (sql) 769. lancer une nouvelle PrestaShopDatabaseException (« cette »-getMsgError() . « . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sql. «/pré-); 770. - 771. 772. lancer de nouveaux PrestaShopDatabaseException (-this-getMsgError()); 773. - 774. -

DbCore-displayError - [ligne 385 - classes/db/Db.php--------------------------------------------

DbCore--query - [ligne 566 - classes/db/Db.php) - [1 Arguments)

DbCore-----------------------------------------------------------[line 679 - classes/Employee.php]-

EmployeeCore::setLastConnectionDate - [ligne 2865 - classes/contrôleur/AdminController.php) - [1 Arguments)

AdminControllerCore-init - [ligne 287 - classes/contrôleur/Prappel.php

ContrôleurR-course-rfelle - [ligne 525 - classes/Dispatcher.php

DispaterCore-dispatch - [ligne 93 - admin/index.php

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Ben ça c'est autre chose.

Soit vos identifiants de connexion à la base de données, soit votre base a dépassé le quota (il faut aller contrôler ça chez OVH)

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Apparemment ma base de donnée a dépassé le quota, c'est étonnant car nous n'occupons pas énormément de place avec le contenu de la boutique. Est ce que je peux la nettoyer, si oui quels seraient les fichiers que je pourrai supprimer sur mon PhpMyadmin SQL?

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il y a 3 minutes, Eolia a dit :

Il y a plusieurs pages, là vous êtes sur la première.

Le préfixe n'est peut être pas ps_ chez vous aussi.

J'ai parcouru toute les tables, elles commences toutes pas mod_138 et sur la 7 page j'ai mod_138_prestablog_ avec une autre extension derrière

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