luciano zapata Posted May 14 Share Posted May 14 While installing PrestaShop on a web host, an error occurred without a code when attempting to check the database. Link to comment Share on other sites More sharing options...
juanrojas Posted May 14 Share Posted May 14 Hello, are you 100% sure that that is the server address? Link to comment Share on other sites More sharing options...
luciano zapata Posted May 14 Author Share Posted May 14 not much but, i tried with other server address and its the same error. also im not sure what server address should i look in a hosting database Link to comment Share on other sites More sharing options...
juanrojas Posted May 14 Share Posted May 14 You should not know or imagine this, simply where you have created the database that data should be Link to comment Share on other sites More sharing options...
luciano zapata Posted May 14 Author Share Posted May 14 well i talk with the providers tech assist and i try with the adress that they give me but the error is still the same Link to comment Share on other sites More sharing options...
Nickz Posted May 14 Share Posted May 14 have you tried localhost vs 127.0.0.1? Link to comment Share on other sites More sharing options...
luciano zapata Posted May 15 Author Share Posted May 15 yes i already tested with localhost, even with different ports like adding :3306 or :3307 Link to comment Share on other sites More sharing options...
luciano zapata Posted May 15 Author Share Posted May 15 it was a problem with the user name but now i have this problem Link to comment Share on other sites More sharing options...
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