LS136 Posted May 8 Share Posted May 8 (edited) Hello guys, I have some issues with the Google ads and merchant centre. My account was suddenly suspended and I have no clue how to resolve it. I have been using this for the past 2-3 months but never had this issue. They said that there are some issues with the robot.txt file. Can someone help me resolve this issue? Website: https://shoplex.co.uk/ Robot.txt file: https://shoplex.co.uk/robots.txt Here are the pictures: Edited May 8 by LS136 (see edit history) 1 Link to comment Share on other sites More sharing options...
ComGrafPL Posted May 12 Share Posted May 12 Some issues could be due missing Google Consent Mode v2. If store doesn't have it, google locking Ads campaigns either account. Link to comment Share on other sites More sharing options...
LS136 Posted May 12 Author Share Posted May 12 Hi, what is Google Consent Mode v2? Link to comment Share on other sites More sharing options...
Nickz Posted May 12 Share Posted May 12 Fix the issues you are having, Broken links, resize the logo. and place a page with your location. How can anyone buy from you? No payment forms, What kind of security do you give your buyers. About us is kind of thin. Link to comment Share on other sites More sharing options...
LS136 Posted May 12 Author Share Posted May 12 10 hours ago, Nickz said: Fix the issues you are having, Broken links, resize the logo. and place a page with your location. How can anyone buy from you? No payment forms, What kind of security do you give your buyers. About us is kind of thin. Thanks for the info. Can you be more specific like what kind of stuff? I am not sure how to find the broken links, i am using prestashop checkout for payments. I had no problem for last 2 months and suddenly this issues. Link to comment Share on other sites More sharing options...
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