8.1.5 a fresh installation always stuck at 13% then 503 error

[wimotek]

prestashop 8.1.5

php8.1

apache 2.4 log

be2b1b22-25f2-47ed-88a6-354a59a928fe;Wed Apr 24 13:34:37 2024;192.168.68.180:48010;error;"AH01071: Got error 'PHP message: PHP Warning:  Constant _PS_DO_NOT_LOAD_CONFIGURATION_ already defined in /volume1/web/prestashop/install/controllers/http/smarty_compile.php on line 26PHP message: PHP Stack trace:PHP message: PHP   1. {main}() /volume1/web/prestashop/install/index.php:0PHP message: PHP   2. InstallControllerHttp::execute() /volume1/web/prestashop/install/index.php:53PHP message: PHP   3. require_once() /volume1/web/prestashop/install/classes/controllerHttp.php:190PHP message: PHP   4. define($constant_name = '_PS_DO_NOT_LOAD_CONFIGURATION_', $value = TRUE) /volume1/web/prestashop/install/controllers/http/smarty_compile.php:26'"
be2b1b22-25f2-47ed-88a6-354a59a928fe;Wed Apr 24 13:34:41 2024;192.168.68.180:48014;error;"AH01071: Got error 'PHP message: PHP Warning:  Constant _PS_DO_NOT_LOAD_CONFIGURATION_ already defined in /volume1/web/prestashop/install/controllers/http/smarty_compile.php on line 26PHP message: PHP Stack trace:PHP message: PHP   1. {main}() /volume1/web/prestashop/install/index.php:0PHP message: PHP   2. InstallControllerHttp::execute() /volume1/web/prestashop/install/index.php:53PHP message: PHP   3. require_once() /volume1/web/prestashop/install/classes/controllerHttp.php:190PHP message: PHP   4. define($constant_name = '_PS_DO_NOT_LOAD_CONFIGURATION_', $value = TRUE) /volume1/web/prestashop/install/controllers/http/smarty_compile.php:26'"
 

[hwit]

Hello, I faced this problem many times, only solution that halped me was:

Delete prestaShop installation form FTP server folder

Delete all previous databases from your db server (changing prefix wont help)

Download newest prestashop installation folder

Follow installation

Set database prefix from ps_ to prestaShop_ for example

Should work 🙂

[Elicaweb]

Hi, I have the same problem, what can I do? Update it with "Click Upgrade" and at 13% it freezes. I don't trust myself to do these maneuvers as hwit says, I'm not that familiar with databases and php. Is there anyone who can do this for a fee?

[wimotek]

On 4/24/2024 at 2:26 PM, hwit said:

Hello, I faced this problem many times, only solution that halped me was:

Delete prestaShop installation form FTP server folder

Delete all previous databases from your db server (changing prefix wont help)

Download newest prestashop installation folder

Follow installation

Set database prefix from ps_ to prestaShop_ for example

Should work 🙂

tks.  i changed mysql server. ok now   maybe it's not compatiable with the latest mariadb,  or my wrong settings.  

[wimotek]

6 hours ago, Elicaweb said:

Hi, I have the same problem, what can I do? Update it with "Click Upgrade" and at 13% it freezes. I don't trust myself to do these maneuvers as hwit says, I'm not that familiar with databases and php. Is there anyone who can do this for a fee?

change another mysql server, or check your server settings.