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mike158

mike158

Hello,@lens Receiptify

It sounds like your website has been compromised with a hardcoded redirect in your category URLs. Here’s how you can troubleshoot and fix it:

Check for Malware:

Scan your website files for malware using a security plugin or an external service.


Inspect Category URLs:

Look into the database, particularly the ps_category and ps_category_lang tables, for any suspicious entries in the URL fields.


Review Theme Files:

Check your theme files, especially the category.tpl and related templates, for any hardcoded redirects or suspicious code.


Examine .htaccess:

Look at the .htaccess file for any unexpected redirects or rules that could be causing the issue.


Update and Secure:

Ensure Prestashop, themes, and all plugins/modules are updated to their latest versions.
Change all passwords, especially for your admin, hosting, and database access.
Check for Overrides:

Review the override directory in Prestashop for any files that might contain malicious code.
Use Professional Help:

If you cannot find the issue, consider hiring a security expert to perform a thorough audit of your site.
By following these steps, you should be able to locate and remove the hardcoded redirect, securing your website from future attacks.

I hope this will be help you 

Regards 

Mike

mike158

mike158

Hello,@lens 

It sounds like your website has been compromised with a hardcoded redirect in your category URLs. Here’s how you can troubleshoot and fix it:

Check for Malware:

Scan your website files for malware using a security plugin or an external service.


Inspect Category URLs:

Look into the database, particularly the ps_category and ps_category_lang tables, for any suspicious entries in the URL fields.


Review Theme Files:

Check your theme files, especially the category.tpl and related templates, for any hardcoded redirects or suspicious code.


Examine .htaccess:

Look at the .htaccess file for any unexpected redirects or rules that could be causing the issue.


Update and Secure:

Ensure Prestashop, themes, and all plugins/modules are updated to their latest versions.
Change all passwords, especially for your admin, hosting, and database access.
Check for Overrides:

Review the override directory in Prestashop for any files that might contain malicious code.
Use Professional Help:

If you cannot find the issue, consider hiring a security expert to perform a thorough audit of your site.
By following these steps, you should be able to locate and remove the hardcoded redirect, securing your website from future attacks.

I hope this will be help you 

Regards 

Mike

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