Prestashop 8.1.3 back office login problem

[bksmartit]

Hello Everyone,

I installed 2 PrestaShop ver. 8.1.3, one "live shop" and one "test shop" in February 2024. So for example installed https://getstarted.com and https://testshop.getstarted.com. So the live shop is linked to a created new "live database" and the test shop to linked to a created new "test database".

I enabled "Maintenance Mode" or "Development Mode" (whatever is called) in Back Office on both of them. I had no issues to login as Admin to back office in the live site and to back office in the testshop site when I had "Maintenance Mode" enabled in February 2024. So like I said I had not issues to login on both sites. I had always login prompt required to enter username and password. No extra modules installed or product added yet... so it was a fresh install.

But I left the project untouched for 2 months because I was busy with other stuff. But my wife started asking me to finish the site so she can start use it.

However, I came back today to work on these sites to get them ready for my wife, on the live shop and on the test shop. But today I am not able to login at all!!! I don't have login prompt on both of them anymore? I have no ideas why this happen now???

Do you have clue what need to be done or how to fix it this problem? I just don't want to start over again.

I also attached screenshot of the backdoor when I try to get to backdoor login on both.

I am not expert so I need your expert knowledge how to fix this if there is a way to fix it.

Thank you very much.

Edited April 10, 2024 by bksmartit (see edit history)

[bksmartit]

The problem was I used wrong url to access backoffice on both (life shop and test shop) . It was my (human) error. Thank you. Have a great day!