Link for Password-Reset not working when Account connected to PrestaShop Account

[wb7]

Problem:

• Link for password-reset not working

Initial situation:

• Prestashop v8.1.4
• Module PrestaShop Account v6.3.2 connected to our prestashop.com-Account

Procedure:

• User chooses to reset password
• E-Mail with link is sent (example of link: https://website.com/secretadminpage/index.php?controller=AdminLogin&token=xyz&id_employee=123&reset_token=abc)
• When link is clicked, a website opens where you can choose to login by using the prestashop.com-Account or the local Account. 
• By clicking one of these options, you land on the login page and not on the password-reset-page as expected. The "reset_token" from the link above disappeared.

Any ideas, how the reset-link can be changed to work in this scenario?

 

Workarounds

• By manually adding "&mode=local" in the above link, the local Backend-Page is directly opend and the reset-page appears. 
• Resetting the connection to the prestashop.com-account in the module "PrestaShop Account" helps aswell.

Warning:

• In the first attempt, i deactivated the module "PrestaShop Account" without resetting the connection to the prestashop.com-account. That resulted in a lockout from my Backend. I had to manually reactivate the module in the SQL Database. So don't try that 🙂

 

Edited April 9, 2024 by wb7 (see edit history)