Nerdski Posted May 10, 2011 Share Posted May 10, 2011 I have googled around & tried to find a method of resolving the issue I have regard the Stats: Visits & Visitors. So sorry if this is a repetitive question.But for some reason, my Visits & Visitors stats doesn't even display any results. And I have had visitors, purchases etc off my website, but still get nothing. Can someone tell me why this issue maybe appearing? I am using Pv1.3.7. Link to comment Share on other sites More sharing options...
Nerdski Posted May 27, 2011 Author Share Posted May 27, 2011 So does anyone know how I can resolve this? Link to comment Share on other sites More sharing options...
Mark Hesketh Posted May 27, 2011 Share Posted May 27, 2011 Hi Nerdski,There could be a couple of simple reasons for this, so please just humour me if I'm suggesting the obvious.Do you have the Data mining for statistics v1.0 by PrestaShop module enabled in the Back Office? This must be enabled for Prestashop to record any of your statistics.If you do, what theme are you using? Assuming the theme has the file footer.tpl, does that file have the hook {$HOOK_FOOTER} inside it? The module will need this somewhere in your theme to enable the Data mining module in your store, so it can start logging visitors.Apologies if you have done this already and the problem is more in depth, but its a good place to start!Mark 1 Link to comment Share on other sites More sharing options...
Nerdski Posted May 27, 2011 Author Share Posted May 27, 2011 Hey.Yeh Data mining is enabled.And I just looked in the footer.tpl & it has {$HOOK_FOOTER} within the footer div.Any other ideas what it could be? theme compatibility? Theme is for 1.3. Link to comment Share on other sites More sharing options...
Mark Hesketh Posted May 27, 2011 Share Posted May 27, 2011 Is your store live at the moment? Would you be able to give a link so I could take a closer look?ThanksMark Link to comment Share on other sites More sharing options...
cerovic Posted July 27, 2012 Share Posted July 27, 2012 Hi Nerdski, There could be a couple of simple reasons for this, so please just humour me if I'm suggesting the obvious. Do you have the Data mining for statistics v1.0 by PrestaShop module enabled in the Back Office? This must be enabled for Prestashop to record any of your statistics. If you do, what theme are you using? Assuming the theme has the file footer.tpl, does that file have the hook {$HOOK_FOOTER} inside it? The module will need this somewhere in your theme to enable the Data mining module in your store, so it can start logging visitors. Apologies if you have done this already and the problem is more in depth, but its a good place to start! Mark Thank Man, for you post. It helped me also 1 year later. My mistake was, that I deleted data mining module from footer, so although I have module active, I did not have visits stats. Link to comment Share on other sites More sharing options...
tony.vvvv Posted March 18, 2014 Share Posted March 18, 2014 well done! it's very help Thank you 1 Link to comment Share on other sites More sharing options...
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