Prestashop 8.1.4 with PHP 8.1 - File Manager Blank | File Manager Not Loading | File Manager Not Opening

[webbrent]

Hi Everyone,

I am experiencing a File Manager issue where it refuses to open or load. See attached Screenshot.

The site is using Prestashop 8.1.4 with PHP 8.1. We have another site using the same PS and PHP on a different host that is not experiencing this issue.

I originally had the site on PHP 8.2 however I downgraded it to PHP 8.1 as there were significant speed issues and noticed that 8.2 is not supported.

I have noticed that if I turn off the Prestashop Marketplace Backoffice module that it rmeedies the issue - But surely this be having the effect that it is?

Any insight or fix is welcome to keep Prestashop Marketplace Back office active will be appreciated.

 

[Prestashop Addict]

You need to install ps_mdo module

[paolo00]

Hello everyone,
I have exactly the same problem that has not resolved even after reinstalling the ps_mbo module. Can you please help me?

[Prestashop Addict]

From where the file manager is called?

[metacreo]

I have removed ps_mbo old time and no have problem. php 8.2.19 no errors, no warnings. Downgrade php for one, two ps modules which do nothing but harm, I thnik is no right way

[eugenata]

Hi everyone, I had this problem too. I share the solution I used

Note that ps_mbo is required for the proper working of Prestashop Checkouto module, so I recommend keeping it active.

1. disable ps_mbo module

2. open filemanager (now works)

3. activate ps_mbo

4. open filmanager again (still works)

5. ATTENTION! repeat by logging in with each administrator accounts

Please note: Cache operations have no impact.

Edited July 30 by eugenata (see edit history)