sickshot Posted March 27 Share Posted March 27 prestashop email are not received on gmail but are received ok with other mail services...any ideas why this might happening? Link to comment Share on other sites More sharing options...
Knowband Plugins Posted June 18 Share Posted June 18 There could be following reasons you use mail with different domain (your domain shop: domainA.com your mail domain in prestashop: domainB.com) - your hoster changed something in mail service settings - server that you use is blocked by gmail.com due to the unknow reasons Other than this Ensure that your domain's SPF, DKIM, and DMARC records are properly configured. Also sometimes emails do not get sent because there is no translation for the visitor's language, check that you have the proper translations for the email back office-->localization-->translations-->email translations Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now