jestermavericks Posted February 26 Share Posted February 26 I was configuring the email settings in the Customer Service section. After saving the information, I could not access the page again. Below is an image with debug information. I don't know what to do. Please let me know if you need more information. Thanks. Link to comment Share on other sites More sharing options...
Mr Rick Posted February 27 Share Posted February 27 Hello, Can you access other pages? or just this one has the issue? 1 Link to comment Share on other sites More sharing options...
jestermavericks Posted February 27 Author Share Posted February 27 45 minutes ago, Matt Rix said: Hello, Can you access other pages? or just this one has the issue? Hello, I can access all other pages. I just can't reach the "Customer Services" page. I could access it before. After saving SMPT settings I lost access. I would really apreciate if you help. Link to comment Share on other sites More sharing options...
Mr Rick Posted February 28 Share Posted February 28 Hello, Can you tell me the PrestaShop version? 1 Link to comment Share on other sites More sharing options...
jestermavericks Posted February 28 Author Share Posted February 28 1 hour ago, Mr Rick said: Hello, Can you tell me the PrestaShop version? Version: 8.1.3 Link to comment Share on other sites More sharing options...
Mr Rick Posted March 4 Share Posted March 4 You can simply delete the DB entries in table "DB-PREFIX_configuration" where the name of entries are: PS_SAV_IMAP_PORT PS_SAV_IMAP_USER PS_SAV_IMAP_PWD 1 Link to comment Share on other sites More sharing options...
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