HI,
installation of Prestashop 8.1.3, with original classic theme.
I don't receive a "new order" notification email even though everything seems to be set up correctly.
Testing from "Advanced Parameters- Email-Test your configuration" the emails are working correctly and I receive them at any address I try.
From the module:
Customers correctly receive all "product availability" notification and "order change" notification emails.
I correctly receive the "product not available" and "return" notifications, but not the "new order" notification.
On the Advanced Parameters - Email page, all the emails are there, including those relating to new orders, but they do not reach the emails entered in the form (I have tried several).
I tried resetting, deleting and installing different releases of the module but nothing.
I also tried to look at the sql tables and the ftp folders relating to the module and the emails but everything seems ok.
Any suggestion ?
Many Thx