Status "Payment accepted" marked twice and thrice

[Marleon]

After payment automatically set status "Payment accepted". But if I change status to Shipment Ready or Shipped this payment status is duplicated. Please note that the status does not appear immediately, but after some time.

Are there any log files that I can look at and understand what makes this happen?

What could cause the server to set this status again after some time?

I suspect that this may be due to the payment module or the shipping module. But I can't turn them off to check.

 

Prestashop 8.1.3, Сache cleared.

[Prestashop Addict]

Hi, seems to be a module that create the the status (Omnivia ?)

[Marleon]

1 minute ago, Prestashop Addict said:

Hi, seems to be a module that create the the status (Omnivia ?)

I think Montonio payment module (first on the list)

I contacted their support, waiting for a response

[Prestashop Addict]

il y a 2 minutes, Marleon a dit :

I think Montonio payment module (first on the list)

I contacted their support, waiting for a response

I think this is this module when tracking status change the set always the status to payment validated.

[Marleon]

2 minutes ago, Prestashop Addict said:

I think this is this module when tracking status change the set always the status to payment validated.

Montonio or Omniva?

[Prestashop Addict]

shipping module I think