Avgvstvs Posted February 2, 2024 Share Posted February 2, 2024 (edited) Hello, I have a issue upgrading my Prestashop (subdomain installation) from version 1.7.8.10 to 8.1.3. My current PHP version is 7.4.33 Using local archive and 372-Click Upgrade module I've tried to upgrade PS version but received the following error: Quote [INTERNAL] /home/aewsport/presta.nenovsport.com/config/bootstrap.php line 87 - require_once(): Failed opening required '/home/aewsport/presta.nenovsport.com/var/cache/prod/appParameters.php' (include_path='/home/aewsport/presta.nenovsport.com/vendor/pear/pear_exception:/home/aewsport/presta.nenovsport.com/vendor/pear/console_getopt:/home/aewsport/presta.nenovsport.com/vendor/pear/pear-core-minimal/src:/home/aewsport/presta.nenovsport.com/vendor/pear/archive_tar:.:/opt/cpanel/ea-php74/root/usr/share/pear') After the upgrade, the frontend and backend have ERROR 500. So I've tried a few things but with no success: Disable cache, clear cache, delete var/cache/ directories, hard reset browser cache, change all file and folders in var/cache to 777... even tried to upgrade to older version 1.7.8.11, but no, the issue still exists. After every step mentioned above, I made a new upgrade, and had to rollback to 1.7.8.10 stable backup file. Any idea how to solve this? Thanks in advance! Edited February 2, 2024 by Avgvstvs (see edit history) Link to comment Share on other sites More sharing options...
Avgvstvs Posted February 2, 2024 Author Share Posted February 2, 2024 SOLVED: In Advanced Parameters - Performance - Turn on Debug mode - Template compilation: Force compilation - Turn off Cache, set it to No. Rename the cache folder in var to cache_old. Link to comment Share on other sites More sharing options...
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