issue with the account page on mobile

[diegodefrancesco]

"I have an issue with the account page. When I open it on mobile, the text isn't clickable; it only works if I turn the phone horizontally. It's fine on desktop, but when I inspect the page, I see the same issue even on desktop. The website is polpettas.it. Can someone help me?"

[ComGrafPL]

Any specific part isnt clickable? From my side any buttons, links can be clicked on mobile, normal view.

[diegodefrancesco]

thank you for answer

Account page. In the mobile version, when I access the account page from the menu or the footer, the text on the page is not clickable unless I switch the phone to landscape mode. It's the only page with this issue.

[Prestashop Addict]

Please specify PS version and theme used.

[AddWeb Solution]

12 hours ago, diegodefrancesco said:

thank you for answer

Account page. In the mobile version, when I access the account page from the menu or the footer, the text on the page is not clickable unless I switch the phone to landscape mode. It's the only page with this issue.

Hi,

Kindly Inspect the CSS styles applied to the account page elements, especially those related to text and links. There might be styles causing the text to be unclickable on mobile.

Also Make sure that your website includes the viewport meta tag in the head section of your HTML. This tag helps browsers understand how to scale the content to fit different screen sizes.

Thanks!

[diegodefrancesco]

PrestaShop version: 1.7.8.8

[Nickz]

1 hour ago, diegodefrancesco said:

PrestaShop version: 1.7.8.8

You forgot to mention the theme.

The more details you give the better the advice will be. Advice based on crystal balls is not reliable

[diegodefrancesco]

akira 2.4.0 theme

[diegodefrancesco]

??

[Prestashop Addict]

Le 01/02/2024 à 1:33 PM, diegodefrancesco a dit :

akira 2.4.0 theme

You should ask theme author.