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TehiLL

TehiLL

Hello,

I'm using Prestashop 8.1.1. for checkout payment option I have Paypal. The store link is https://tenpet.si. I have connencted the account and everything. After customer make payment they got error:

Error in Paypal
Order validation error : Can't load Order status. Attention, your payment is made. Please, contact customer support. Your transaction ID

Logs:
Order validation error : Can't load Order status; File: PATH TO/public_html/classes/PaymentModule.php; Line: 242;

What could happen and how shuld I fix this problem?

Best regards,
Matej

TehiLL

TehiLL

Hello,

I'm using Prestashop 8.1.1. for checkout payment option I have Paypal. The store link is https://tenpet.si. I have connencted the account and everything. After customer make payment they got error:

Error in Paypal
Order validation error : Can't load Order status. Attention, your payment is made. Please, contact customer support. Your transaction ID

What could happen and how shuld I fix this problem?

Best regards,
Matej

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