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Error in Paypal Order validation error


TehiLL

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Hello,

I'm using Prestashop 8.1.1. for checkout payment option I have Paypal. The store link is https://tenpet.si. I have connencted the account and everything. After customer make payment they got error:

Error in Paypal
Order validation error : Can't load Order status. Attention, your payment is made. Please, contact customer support. Your transaction ID

Logs:
Order validation error : Can't load Order status; File: PATH TO/public_html/classes/PaymentModule.php; Line: 242;

What could happen and how shuld I fix this problem?

Best regards,
Matej

Edited by TehiLL (see edit history)
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Hello, Matej!

Our support team have received your ticket with the same request and ha sent you an answer with possible solution to the mentioned issue.

I'll double it here as well: https://desk.202-ecommerce.com/portal/en/kb/articles/the-module-shows-php-curl-warning-message

Please precise me, if the issue is still present?

If so, I invite you to continue in our support ticket.

 

Regards,

Daria - 202 ecommerce
 

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