SwerkF Posted January 17 Share Posted January 17 Hi everyone, I am reaching out for your assistance regarding a critical issue I am facing during the installation of Prestashop 8 on my server. The installation process consistently halts at 89%, leading to a persistent Error 500 that causes the installation to terminate prematurely. I am running this installation behind a proxy. Despite several attempts and research, I haven't been able to identify the root cause of this problem. Any suggestions, potential solutions, or experiences with similar issues would be greatly appreciated. Please feel free to share your thoughts and advice. Thank you in advance for your support! Link to comment Share on other sites More sharing options...
ComGrafPL Posted January 17 Share Posted January 17 Do you have enough space on server? Manual install from zip? PHP version set to 8? Link to comment Share on other sites More sharing options...
SwerkF Posted January 17 Author Share Posted January 17 2 hours ago, ComGrafPL said: Do you have enough space on server? Manual install from zip? PHP version set to 8? Yes I have enough space. To install it I got a tgz file and then extracted it to my html folder. My PHP version is 7.4 Link to comment Share on other sites More sharing options...
SwerkF Posted January 18 Author Share Posted January 18 I managed to investiage and saw that a module name "ps_mbo" is taking 11200 ms to load in some cases. If I deactivate it, I cannot acces my backoffice and get Error 500. Link to comment Share on other sites More sharing options...
ComGrafPL Posted January 18 Share Posted January 18 Try with normal version instead of "edition". Link to comment Share on other sites More sharing options...
SwerkF Posted January 18 Author Share Posted January 18 27 minutes ago, ComGrafPL said: Try with normal version instead of "edition". I am downloading Prestashop from this link https://prestashop.com/prestashop-offers/classic/ and it download Prestashop "Edition". Link to comment Share on other sites More sharing options...
ComGrafPL Posted January 18 Share Posted January 18 Try with: https://github.com/PrestaShop/PrestaShop/releases 1 Link to comment Share on other sites More sharing options...
SwerkF Posted January 19 Author Share Posted January 19 18 hours ago, ComGrafPL said: Try with: https://github.com/PrestaShop/PrestaShop/releases This link gives me the Prestashop "Edition". Maybe this is normal since I want to install Prestashop 8 ? Link to comment Share on other sites More sharing options...
SwerkF Posted January 19 Author Share Posted January 19 2 hours ago, SwerkF said: This link gives me the Prestashop "Edition". Maybe this is normal since I want to install Prestashop 8 ? Nevermind, I've deleted the cache and I got the normal installation. I'll try it Link to comment Share on other sites More sharing options...
SwerkF Posted March 8 Author Share Posted March 8 Hi, just to notify in case someone have the same issue, just install the "Github Version" like said ComGrafPL Link to comment Share on other sites More sharing options...
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