goldlink Posted January 16 Share Posted January 16 Good morning, I'm having this error backend side if I disable debug mode. This is my configuration: PHP version: 7.4.33 MySQL version: 8.0.35-0ubuntu0.20.04.1 PrestaShop version: 1.7.8.10 On the frontend side, however, it continues to work normally. Could you help me please? Thanks a lot. Link to comment Share on other sites More sharing options...
Nickz Posted January 16 Share Posted January 16 What do your log files tell you? Error log PHP Link to comment Share on other sites More sharing options...
goldlink Posted January 16 Author Share Posted January 16 Thanks Nickz, these are the latest errors that continually repeat on the php log file: xxx.xxx.xxx.xxx - - [16/Jan/2024:15:58:25 +0000] "GET /admin/index.php/_wdt/66cb6d?_token=ajacjR-k1XTsE50F0z8VNYt4zo8VEga8sS4GjygsDV0 HTTP/1.1" 200 6800 "https://mywebsite/admin/index.php/configure/advanced/performance/?_token=ajacjR-k1XTsE50F0z8VNYt4zo8VEga8sS4GjygsDV0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36" xxx.xxx.xxx.xxx - - [16/Jan/2024:15:58:25 +0000] "POST /admin/index.php/common/notifications?_token=ajacjR-k1XTsE50F0z8VNYt4zo8VEga8sS4GjygsDV0&rand=1705420705543 HTTP/1.1" 200 540 "https://mywebsite/admin975terix0/index.php/configure/advanced/performance/?_token=ajacjR-k1XTsE50F0z8VNYt4zo8VEga8sS4GjygsDV0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36" Link to comment Share on other sites More sharing options...
Nickz Posted January 16 Share Posted January 16 That looks like data from the access.log not the error log. Link to comment Share on other sites More sharing options...
goldlink Posted January 16 Author Share Posted January 16 You're right, sorry, these are the error logs, but I don't see any recent errors, the last one was about 5 hours ago... error.log Link to comment Share on other sites More sharing options...
Nickz Posted January 16 Share Posted January 16 Something in your server changed, AH01630: client denied by server configuration: /var/www/whatever/img/creativepopup/weekend-sale-opener, Permissions can happen at updates, or the server did something. Is that folder writeable? Link to comment Share on other sites More sharing options...
JBW Posted January 17 Share Posted January 17 Clear /var/cache Link to comment Share on other sites More sharing options...
goldlink Posted January 17 Author Share Posted January 17 Good morning, I checked the permissions of /var/www/whatever/img/creativepopup/weekend-sale-opener and they are correct 755/644. Thanks JBW, yesterday I had already tried to clean var/cache following the advice on another post, but nothing changed. Honestly, I don't know whether to put the site into production with this problem, I would like to solve it first. Link to comment Share on other sites More sharing options...
JBW Posted January 17 Share Posted January 17 If it works in debug mode then it's very likely that it is caused by cache. Anyways looking at the error message it's related to module ps_accounts so reseting/re-installing this module might help Link to comment Share on other sites More sharing options...
goldlink Posted January 18 Author Share Posted January 18 Thanks to everyone, I once again deleted the contents of the cache folder, uninstalled ps_accounts and disabled the "Apache optimization" function under CCC (Combine, Compress and Cache) and now I no longer have any errors. I will calmly try to understand what the problem was due to. Thanks again everyone. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now