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[Solved] Prestashop 1.4 - contact us form not sending email to Gmail


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I am using Prestashop 1.4

when I try to fill my contact us form, it doesnt send the email/message to my gmail.
I set my email adress under : Back Office > Employees > Contacts. i thinks i did right.
I try to change to the other email service like hotmail and ymail, it works fine. so what's wrong with my gmail ?
what is possibly the cause?

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please check email at your gmail account spam folder to see if it is there.
different mail server has different criteria to determine the spam mail.


yeah, I have checked my spam folder, it has nothing there.
but this problem has been solved by my web host. thanks for helping.
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but this problem has been solved by my web host. thanks for helping.

I am glad you have solved the problem and thanks for feedback.
I am just curious, how does your web host fixed the issue? By changing spam filter setting?

Also, if you could add [sOLVED] to the beginning of the your first post title, it will be great.
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Thanks Michaël for follow up and sharing the information.

Next time it’s solved, please click on “Mark as Solved” button

Actually I didn't know there is a “Mark as Solved” button.
I guess it only appears on the original post of the tread.
I will suggest this "button" from now on.
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We just modified this yesterday, and it’s appear only for thread author. smile
An other update of the forum is, when you create a new topic, type a few words in the title to see related subjects

That's a great news, I think we were awaiting this kind pf changes that enforce some of the rules of forum.
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