arturmam Posted January 11 Share Posted January 11 Please help me solve the problem. For several days now, we have had difficulty adding products. While adding products, the save and save and exit buttons keep spinning until the server sends the message "A server error occurred, some tabs could not be loaded." This happens irregularly on various computers. . Contacting the service center did not explain anything, everything works as it should. Therefore, the website directed me to this forum for help, hoping that someone here will solve the mystery of why this is so, and I am asking for help. I am attaching some screenshots and error logs Link to comment Share on other sites More sharing options...
PrestaServicePro Posted January 11 Share Posted January 11 it seems that the table 'ps_pw2_xml' is not found, which might be causing the problem. Link to comment Share on other sites More sharing options...
Nickz Posted January 11 Share Posted January 11 A few questions I have. PhP update, or runing out of recourses? What php do you run the shop on? How much do you allocate to your php? Link to comment Share on other sites More sharing options...
arturmam Posted January 11 Author Share Posted January 11 (edited) 33 minutes ago, Nickz said: A few questions I have. PhP update, or runing out of recourses? What php do you run the shop on? How much do you allocate to your php? The PHP version is 7.1, I also send screenshots about server resources. Edited January 11 by arturmam (see edit history) Link to comment Share on other sites More sharing options...
arturmam Posted January 11 Author Share Posted January 11 1 hour ago, PrestaServicePro said: it seems that the table 'ps_pw2_xml' is not found, which might be causing the problem. I don't know what this table is about, how can I check and fix it Link to comment Share on other sites More sharing options...
Nickz Posted January 11 Share Posted January 11 1 hour ago, arturmam said: I don't know what this table is about, how can I check and fix it In the database, export the database first before touching it. Quote The PHP version is 7.1, I also send screenshots about server resources. php.ini is the file whch hold that data. Php allocated memory you need to find. It should be 256mb Link to comment Share on other sites More sharing options...
arturmam Posted January 11 Author Share Posted January 11 memory Limit 3072mb Link to comment Share on other sites More sharing options...
Nickz Posted January 11 Share Posted January 11 1 hour ago, arturmam said: memory Limit 3072mb that is your RAM, PHP allocated memory is what you need to see. Link to comment Share on other sites More sharing options...
arturmam Posted January 11 Author Share Posted January 11 I will send the screenshots 1 Link to comment Share on other sites More sharing options...
arturmam Posted January 11 Author Share Posted January 11 Cloud Hosting Plans: The PHP memory limit for Cloud Startup plan is 3GB Link to comment Share on other sites More sharing options...
rihab123 Posted January 11 Share Posted January 11 Bonjour, Je rencontre un problème avec mon site. Des pages valides auparavant sont devenues invalides. Voici ce que me dit la Google Search Console : Erreur : Il faut indiquer "offers", "review", ou "aggregateRating" Erreur : Champ "name" manquant Avertissement : Champ "brand" manquant Avertissement : Champ "sku" manquant Avertissement : Aucun identifiant global (code GTIN, référence fabricant ou ISBN) n'a été fourni Avertissement : Champ "description" manquant Avertissement : Champ "priceValidUntil" manquant Avertissement : Champ "review" manquant Avertissement : Champ "url" manquant Avertissement : Champ "image" manquant Avertissement : Champ "aggregateRating" manquant Je ne comprends ni d'où cela vient, ni comment régler le problème. Merci d'avance de votre aide. Link to comment Share on other sites More sharing options...
Nickz Posted January 12 Share Posted January 12 8 hours ago, arturmam said: Cloud Hosting Plans: check permission status of the image folders. 1 Link to comment Share on other sites More sharing options...
arturmam Posted January 12 Author Share Posted January 12 Hello, today after changing the defines.inc.php file to true, Prestashop shows such an error. Warning w linii 551 w pliku /home/u741053991/domains/wieszakshop.pl/public_html/classes/controller/AdminController.php [2] count(): Parameter must be an array or an object that implements Countable Warning w linii 3274 w pliku /home/u741053991/domains/wieszakshop.pl/public_html/classes/controller/AdminController.php [2] count(): Parameter must be an array or an object that implements Countable Can you tell me what this is about and how to fix it Link to comment Share on other sites More sharing options...
arturmam Posted January 12 Author Share Posted January 12 8 hours ago, Nickz said: check permission status of the image folders. how to do it Link to comment Share on other sites More sharing options...
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