Favicon not appearing - Google Bot can't find Favicon.ico - Google Bot 404 error Favicon Prestashop

[board house]

Hi fellow prestashoppers. I Hope you are doing good.

I'm getting this error 404 report on my host: https://prnt.sc/AGTmbWZhkvy7

Because google bot cannot find the favicon, it can sometimes (and it is doing) reprove my google ads campaign for "destination not working" But there is my diffucilt: I can't find the favico.ico either: https://prnt.sc/eZVxFTdCz_os

Searching for icon, .ico, .icon and so does not return any other result.

BUT, my personalized favicon its working and showing normally (i added it by the prestashop panel, normally) https://prnt.sc/26LlF8K-bxG7

I've tried to change my favicon archive to see if a new file is generated or something changes, but it doesnt.

Guys, I really need a help. Does somebody have a suggestion?

Thank you sooo much

[board house]

1 hour ago, board house said:

Hi fellow prestashoppers. I Hope you are doing good.

I'm getting this error 404 report on my host: https://prnt.sc/AGTmbWZhkvy7

Because google bot cannot find the favicon, it can sometimes (and it is doing) reprove my google ads campaign for "destination not working" But there is my diffucilt: I can't find the favico.ico either: https://prnt.sc/eZVxFTdCz_os

Searching for icon, .ico, .icon and so does not return any other result.

BUT, my personalized favicon its working and showing normally (i added it by the prestashop panel, normally) https://prnt.sc/26LlF8K-bxG7

I've tried to change my favicon archive to see if a new file is generated or something changes, but it doesnt.

Guys, I really need a help. Does somebody have a suggestion?

Thank you sooo much

I just found my favicon archive. it was there, i got a search bug, but the problem persists

[Valesa]

Same problem. Did you find a sollution?

[board house]

On 2/6/2024 at 9:23 PM, Valesa said:

Same problem. Did you find a sollution?

Hi Valesa! I tried so many things and nothing worked. my google ads campaing is doing well again but the 4xx favicon related errors persists. 

[dannyfor]

On 1/8/2024 at 11:20 PM, board house said:

Hi fellow prestashoppers. I Hope you are doing good.

I'm getting this error 404 report on my host: https://prnt.sc/AGTmbWZhkvy7

Because google bot cannot find the favicon, it can sometimes (and it is doing) reprove my google ads campaign for "destination not working" But there is my diffucilt: I can't find the favico.ico either: https://prnt.sc/eZVxFTdCz_os

Searching for icon, .ico, .icon and so does not return any other result.

BUT, my personalized favicon its working and showing normally (i added it by the prestashop panel, normally) https://prnt.sc/26LlF8K-bxG7

I've tried to change my favicon archive to see if a new file is generated or something changes, but it doesnt.

Guys, I really need a help. Does somebody have a suggestion?

Thank you sooo much

Sometimes, the favicon setting might be located within the theme settings rather than the main PrestaShop settings panel