aromero Posted December 26, 2023 Share Posted December 26, 2023 I checked in two websites we have in PrestaShop 1.7.6 and this error shows up, is not possible to log in the Backoffice. I read that this has something to do with the PrestaShop API being down, but I need to know if this is true. Did anyone else encountered this issue in the last hours? Regards. Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted December 26, 2023 Share Posted December 26, 2023 Hello Navigate to root_directory/config/xml/ and delete existing country_module_list.xml and must_have_module_list.xml files as it probably got corrupted. It will works. Thanks. Link to comment Share on other sites More sharing options...
Nickz Posted December 26, 2023 Share Posted December 26, 2023 (edited) @dinesh badrukhiya rather than deleting better would be renaming. That way a security copy is still available Edited December 26, 2023 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
aromero Posted December 26, 2023 Author Share Posted December 26, 2023 Fixed, thank you. Link to comment Share on other sites More sharing options...
Nickz Posted December 26, 2023 Share Posted December 26, 2023 3 hours ago, aromero said: Fixed, thank you. How? If you don't mind, many visitors look for solutions. Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted December 27, 2023 Share Posted December 27, 2023 17 hours ago, Nickz said: @dinesh badrukhiya rather than deleting better would be renaming. That way a security copy is still available It will automatically regenerate the files again so not required to rename but youy can if you want. Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted December 27, 2023 Share Posted December 27, 2023 17 hours ago, aromero said: Fixed, thank you. Perfect. Kindly please mark this thread as Solved. Link to comment Share on other sites More sharing options...
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