[Solved] Problem with prices in FO when I remove the tax included option

[LucieV]

Hello,

I posted on the french section but since no one seems to get the same problem I do, I decided to try here and see if any of you can be of help. I'd like to say that I am sorry for any mistakes you might encounter, I do speak English but write it seldomly.

Here we go !

I am offering a product with 2 price tags depending on the option the customers choose.

I created a combination to allow this and it works great if I choose to let the customers see the prices with the tax included. (see screenshot_5, I know the prices are different but it reflects a second tax that needs to be added and this is why I want to show the prices without the tax)

This is the way I entered the combination in the Back Office.
(see screenshot_6)

When I change the option of seeing the product without taxes, the wrong price appears next to the product but when you put it in your cart, it's the right one showing up. (see screenshot_4)

Needless to say my customers will flip if they see this and I really need to show the prices with the taxes excluded at this point to avoid constant explanation with the clients that don't read the notice about GST and PST

Thank you for your help and if something isn't clear, just mention it and I'll try to explain myself better.

[LucieV]

Thank you so much ! I did not think of looking at my template to see if that could be the reason for the bug.

That's exactly what it is since using the Prestashop template makes the problem go away.

Now if I can only figure out how to fix the problem