Sylar1015 Posted November 3, 2023 Share Posted November 3, 2023 (edited) My prestashop i seem like option bar crash. but not all type of the option bar have a same problems. But i cant make sure what I done before the problems show up. is it any way to fix it? pretty urgent prestashop version.1.7.6.5 but my PHP version:7.4.14 i think that is the problem is but what if I upgrade prestashop to 1.7.8 is it ok? Edited November 6, 2023 by Sylar1015 (see edit history) Link to comment Share on other sites More sharing options...
Sylar1015 Posted November 3, 2023 Author Share Posted November 3, 2023 (edited) prestashop version.1.7.6.5 but my PHP version:7.4.14 i think that is the problem is but what if I upgrade prestashop to 1.7.8 is it ok? Edited November 3, 2023 by Sylar1015 (see edit history) Link to comment Share on other sites More sharing options...
Nishith Nesdiya Posted November 3, 2023 Share Posted November 3, 2023 Hello, please change your php versions 7.3 and check the result thank you Link to comment Share on other sites More sharing options...
Nishith Nesdiya Posted November 3, 2023 Share Posted November 3, 2023 Hello, please change your php versions 7.3 and check the result i think that is the problem is but what if I upgrade prestashop to 1.7.8 is it ok? =>yes but takecare when you upgarde your ps thank you Link to comment Share on other sites More sharing options...
Sylar1015 Posted November 3, 2023 Author Share Posted November 3, 2023 (edited) I only have a acces right on prestashop admin page. is it any way i can change the php ver. via the prestashop admin page? Edited November 3, 2023 by Sylar1015 (see edit history) Link to comment Share on other sites More sharing options...
Mediacom87 Posted November 3, 2023 Share Posted November 3, 2023 il y a 41 minutes, Sylar1015 a dit : I only have a acces right on prestashop admin page. is it any way i can change the php ver. via the prestashop admin page? No, this is handled by your hosting provider. And you need to go back to PHP 7.2, which is the version supported by your PrestaShop. https://devdocs.prestashop-project.org/1.7/basics/installation/system-requirements/#php-requirements Link to comment Share on other sites More sharing options...
Sylar1015 Posted November 3, 2023 Author Share Posted November 3, 2023 in addition to contact the host get the admin to downgrade the PHP. In fact, what are the reasons that lead to PHP auto upgrade? coz my php version is not 7.7.14 previously. Link to comment Share on other sites More sharing options...
Mediacom87 Posted November 3, 2023 Share Posted November 3, 2023 I don't know, you'll have to discuss this with your hosting provider, who manages the server on which your files are stored. Link to comment Share on other sites More sharing options...
Sylar1015 Posted November 3, 2023 Author Share Posted November 3, 2023 thank you for your help! Link to comment Share on other sites More sharing options...
Sylar1015 Posted November 6, 2023 Author Share Posted November 6, 2023 And I also contact the host.they check and claim the domain php is 7.2.is fine. I need to connect the subdomain. What does it mean? Link to comment Share on other sites More sharing options...
Mediacom87 Posted November 6, 2023 Share Posted November 6, 2023 il y a 37 minutes, Sylar1015 a dit : And I also contact the host.they check and claim the domain php is 7.2.is fine. I need to connect the subdomain. What does it mean? I don't know, maybe you should ask the person who told you that. Link to comment Share on other sites More sharing options...
Sylar1015 Posted November 6, 2023 Author Share Posted November 6, 2023 (edited) resolved! thanks u guy! Edited November 6, 2023 by Sylar1015 (see edit history) Link to comment Share on other sites More sharing options...
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