Problem with the Instagram plugin in the warehouse theme

[Maxflor]

Good day,
Please, I have a problem with the plugin in the warehouse theme. Out of nowhere, it doesn't show Instagram and posts from it on the web. When I canceled the link in the module and wanted to link it again, it throws me a message:
{"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}
Has anyone encountered this and can give me advice on what to do with it?
Thank you very much for the tips and advice.
Have a nice day

[yoing]

I have a same problema. Any solution?

[Maxflor]

I googled the internet. But it is everywhere that the creation of a tester account on Facebook - but when I looked according to these things, I have everything set up - the application is connected to the module on the e-shop and practically nothing has changed, and suddenly the module stopped working and throws an error. I really don't know while with that...

[endriu107]

Did you try contact with theme/module developer?

[Maxflor]

Thanks for the tip, I wanted to try, but the developer's support has completely stopped and I can't even contact him through a ticket - because to create a ticket, you need to extend the support. And to be honest, I don't want to renew support for €70 because of this problem

[Li-lian]

Good day to all, 
I have the exact same problem, any update ? 
Thanks.

Edited October 24, 2023 by Li-lian (see edit history)

[Li-lian]

40 minutes ago, Li-lian said:

Good day to all, 
I have the exact same problem, any update ? 
Thanks.

May have found something here : https://themeforest.net/item/warehouse-responsive-prestashop-16-theme-blog/3178575?s_rank=1   

[PS 8.1] 4.6.4 - 13.10.2023 ===============================
[PS 1.7.8] 4.5.9 - 13.10.2023 ===============================
FIX: - instagram widget fix - required action after upgrade - https://iqit-commerce.com/how-to-get-instagram-token/

It didnt completely work for me.  Creating the token was OK, but I still have the message : {"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}  when clicking on the button "COnnect with your instagram" on the back office. 

Hope it will help. 

[Li-lian]

6 hours ago, Li-lian said:

May have found something here : https://themeforest.net/item/warehouse-responsive-prestashop-16-theme-blog/3178575?s_rank=1   

[PS 8.1] 4.6.4 - 13.10.2023 ===============================
[PS 1.7.8] 4.5.9 - 13.10.2023 ===============================
FIX: - instagram widget fix - required action after upgrade - https://iqit-commerce.com/how-to-get-instagram-token/

It didnt completely work for me.  Creating the token was OK, but I still have the message : {"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}  when clicking on the button "COnnect with your instagram" on the back office. 

Hope it will help. 

Solution found : uprading the theme ...  not ideal but now it works for me.

[Maxflor]

Li-lian

I also found this - I have created a spring - the website is linked in Instagram, everything is nice and shown as active - but still the same error...

[Maxflor]

yoing and Li-lian
 

I have a solution - it works for me.
But you must have updated theme to version 4.5.9.
In this version, there is already a link via Instagram token.
Instructions on how to get a token can be found on the following link:

https://iqit-commerce.com/how-to-get-instagram-token/

You need to create a tester account and generate a token and then just enter the token code and it works.

[Li-lian]

Maxflor, 

Thank you for your answer, indeed we had to update the theme to make it work. 

Good day to you