Admin connection - blank page 1.7.6.8

[martin_88]

hey,

I'm using OVH cloud with PHP version 7.2. Prestashop : 1.7.6.8 

Recently, I'm no longer able to log in the admin page. When adding email & password and submitting, it gets back to the form page to re-enter the logins or I got a blank page with no form displayed. 

I tried to enable the debug mode, but no specific message is popping up. 

I tried to clear the cash on the browser and FTP, it does not change anything. 

I did got an error in the debug mode once : 

"atErrorHandler->handleError(2, '"continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"?',"

Does anyone have any clue how to fix it and avoid to destroy the entire site ? 

thanks, 

Martin 

[wepresta]

15 hours ago, martin_88 said:

hey,

I'm using OVH cloud with PHP version 7.2. Prestashop : 1.7.6.8 

Recently, I'm no longer able to log in the admin page. When adding email & password and submitting, it gets back to the form page to re-enter the logins or I got a blank page with no form displayed. 

I tried to enable the debug mode, but no specific message is popping up. 

I tried to clear the cash on the browser and FTP, it does not change anything. 

I did got an error in the debug mode once : 

"atErrorHandler->handleError(2, '"continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"?',"

Does anyone have any clue how to fix it and avoid to destroy the entire site ? 

thanks, 

Martin 

Hello,

Did you recently import your database?

[Zohaib-fk]

Hello Martin,

Try changing the PHP version from web hosting Cpanel. You can try PHP 7.4 or a later version.

I faced a similar issue in the past and it was solved by changing the PHP version.

Attached screenshot for your reference.