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c64girl

c64girl

On 10/17/2023 at 5:45 AM, ps8moduly.cz said:

Hi.

The developer uploads module updates to addons, for example due to bug fixes, security fixes or added functions. Once a new version is uploaded and approved by addons, the new version will replace the old version. The old version is no longer available. You as a customer get full support from the developer for the first 12 months, if you purchase extended support, you get support for the next 12 months. If the developer changes the version of the module during your 12 month period, it is available to you. In your case, after 3 years, several new versions were released and you are not entitled to them.

It's not true i had a installation of v1.6.8 and the new version is v1.6.10. So uploaded version deleted all before versions so i cant download none of them?

 

In my opinion, this is a deliberate action so that the module can not be downloaded once again by a user without support even an older version. Maybe prestashop should introduce one click download and disable downloading. If module authors want to enrich themselves in such a way. As I wrote earlier I have from 30 modules even from 2019 and none of them has such a problem.

 

c64girl

c64girl

On 10/17/2023 at 5:45 AM, ps8moduly.cz said:

Hi.

The developer uploads module updates to addons, for example due to bug fixes, security fixes or added functions. Once a new version is uploaded and approved by addons, the new version will replace the old version. The old version is no longer available. You as a customer get full support from the developer for the first 12 months, if you purchase extended support, you get support for the next 12 months. If the developer changes the version of the module during your 12 month period, it is available to you. In your case, after 3 years, several new versions were released and you are not entitled to them.

It's not true i had a installation of v1.6.8 and the new version is v1.6.10. So uploaded version deleted all before versions so i cant download none of them?

 

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