Unfortunately but I have to share some unpleasant information about the treatment of me as a customer who left some money in prestashop addons. The story is about a module that I purchased in 2021 and this year I can't download any version even though I paid for it. The module is called Creative Popup WebshopWorks and it is on my list as purchased but with one but. It cannot be downloaded in any way it shows that it was never installed. In contacting support I learned that they are not responsible for the modules, so I reported to the author who wrote me to contact support because he is responsible for the panel site. I want to emphasize that I do not care about support or the new version. I want the old version that was the last to be downloaded when i bought it.
So I was left without money and without the module I paid for. Advice to all of you not to delude yourself that someday you will download a module from the panel. Because it may turn out that it is impossible to download it.