Greetings,
Am still using the older version of PrestaShop v1.6.1.24, but I think this issues is also in the newest version of PrestaShop, if not let me know.
To keep it simple and short, let's say we have only one carrier setup in PrestaShop that can go max to 40kg and is afterwards deactivated if it is out of range, well here should be a option to use that same carrier again to make a next package, as a continue use option.
How it is now (and yes I know you can setup more ranges, but follow along and you will see):
A order is being made with a few products but the weight is getting over 40kg, the customer get only to see that no carrier is availably and will leave, lost in sales...
How it should be:
The order is being made and the total weight is now 52kg, so it has to calculate 2x the carrier price, customer see the price and can pay.
Now this was really a short example and more needs to be explained here, so I will do my best so hopefully it is understood correctly.
Let say now a product weight is 26kg, due to it is a big and heavy product, it should count it as a full package for the carrier of the 40kg, because if this product would be ordered 3x, then the total weight is 78kg and the carrier can go max to 40kg then 2x would be 80kg max, but then we are missing out on a carrier label, as 3 is needed. This is also why I cannot setup ranges of 40kg, 80kg, 120kg and so on.
I have been using PrestaShop for many years now and it is good system with a lot of options availably as modules, but sometimes you stop and think about logical things that are happingen and not finding a real solution for it, it seems that with the issue am having now. I would expects there would be already something for this, but I cannot find anything and I already have tried a few modules.
The only thing I want is a way I could let the carrier know that if that product is being ordered it is then full, like it reached it max weight (I do have a module to do that), then it should use that same carrier again so that the carrier price is recalculated. So if the carrier is €10, when it is full and the next is calculated, shipping price is €20 and so on, so those 3 products of 26kg would be then €30.
Is there a way to use the carrier so that it will start over again when its limit is reached and being calculated with a fresh start again? Or is there a possibility that multiple carts can be made? Like if the cart is full a next cart is being made so that with one payment a few orders will come in?
I hope I made it clear and looking forward on answers 