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I fixed it changing birthday date, I have detected that in some customers, the year of birth date it was wrong. For example, it had year like this: 0823, after changed for 1980, the password recovery link works well again.
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I fixed it changing birtday date, I have detected that in some customers, the year of birthday it was wrong. For example, it had year like this: 0823, after changed for 1980, the password recovery link works well again.