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[psxmarketingwithgoogle] - Product deleted still sended through the product stream


jmauclair

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Hello everyone,

I'm facing a small problem with the psxmarketingwithgoogle module (Google shopping), I recently (manually) deleted several thousand products, but for some unknown reason, the psxmarketingwithgoogle module continues to send them in the product feed .

Here's what I've done so far:

- Update the module to the latest version: 1.59

- Reset module

- Reconfigure the module

- Clear cache

- Delete products from the merchant center

But nothing happens, the module continues to send my deleted products.

The last option would be uninstall, reinstall, but I know that PrestashopCorp modules are sometimes capricious and during this promotional period, I prefer to avoid downgrading our site.

If anyone has ever faced this problem

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  • 1 year later...
2 hours ago, David Tébar said:

Hi,

I'm facing the same issue. Did you fix the problem?

 

We fixed this by developing our own module; it's still in beta but it will be released in Q1 2025. 

Prestashop modules have been developed just to make money, no matter the quality of the product delivered, or how good it is working, their customer service is horrible, and doesn't even understand what they are doing.

They are really sophisticated for simple task, to avoid people making it working without paying, that was is causing all these issues.

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3 minutes ago, jmauclair said:

We fixed this by developing our own module; it's still in beta but it will be released in Q1 2025. 

Prestashop modules have been developed just to make money, no matter the quality of the product delivered, or how good it is working, their customer service is horrible, and doesn't even understand what they are doing.

They are really sophisticated for simple task, to avoid people making it working without paying, that was is causing all these issues.

I wrote a ticket to module support. Really It's not a critical problem unless rejected products % is not high. But it's really annoying to see x number products on catalog and a diferent number syncing.

Please update any news about your module.

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