Jump to content

[Solved] Can't load Order status


Matje

Recommended Posts

Hello,
Prestashop 8.1.1
Paypal Official 6.0.2
Seemed to work in sandbox, then I made a real order and payment and got the message "Can't load Order status".
The money is received by Paypal, but the order is not completed in Prestashop.
I think I have to set values in section order status, but it is not clear what they actually mean:

image.png.b7b8e4872eee81313a66da0aafc9ea56.png

 

The documentation does not tell it; it is not up to date, because it is for version 5.x, for PS 1.7.x
Does anyone know how to set these values?
Or where to get the documentation for this version?

Thanks in advance

 

 

Edited by Matje (see edit history)
Link to comment
Share on other sites

Solved!
After deinstallation and installation again, it works now.

BTW:
The settings of order status are not relevant. I disabled this. They are only for automatic refunding via Paypal.
The Dutch translations in the help screen of this section are wrong.

Link to comment
Share on other sites

  • Matje changed the title to [Solved] Can't load Order status

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...