Lizenka Posted September 13, 2023 Share Posted September 13, 2023 (edited) Hello, Can someone help me with this problem, price of product is not including tax when opening it the first time in a browser. After refreshing the browser the price changes to price including tax. See picture and the video for more info. WhatsApp Video 2023-09-12 at 22.16.17.mp4 Edited September 13, 2023 by Lizenka (see edit history) Link to comment Share on other sites More sharing options...
prestahero.com Posted September 14, 2023 Share Posted September 14, 2023 Hello, This issue may happen because you're setting product prices and taxes based on the customer's country (address). On the first visit, the web browser has not yet detected the user's address, so it will display the default product price. After you reload the page, the browser will now detect your address and will display the correct product price (tax included). You might consider using a PrestaShop location detector module to help display accurate product prices on the first visit. I hope it is useful to you. Best regards. Link to comment Share on other sites More sharing options...
Lizenka Posted September 20, 2023 Author Share Posted September 20, 2023 Hello, I found this, it solved my problem, thanks. Regards, Harm 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now