[SOLVED] shopping cart module remains in progress

[Frits van Leeuwen]

Hello all,

I have a problem with the shopping cart module in Prestashop 1.7.8.10.
I already emptied the cashe.

It doesn't matter how many products are in the shopping cart. But a line keeps turning in a circle.

What could be the problem with that?

Thank you in advance,
Frits van Leeuwen

Edited September 22, 2023 by Frits van Leeuwen (see edit history)

[MEG Venture]

Hi Frits

If you can provide FTP and backoffice access temporarily from private message, I can debug and help you.

[Frits van Leeuwen]

I think I have full access

[MEG Venture]

Sure you do. I need you to provide me temporarily to debug the issue and let you know about the results. 

[Frits van Leeuwen]

It's very kind that you want to help me.
But you will also understand that I do not like to give up the opportunity to do something on my site.
Maybe you can tell me what I need to do in order to communicate certain results. After which we can solve it.

[Frits van Leeuwen]

I turned off (one by one) every module. then I checked and start the module again. So I found the problemmaker.  It was a problem with the Bonus cashback System

I found the developer of the module. I asked them to fix it. 

They found the problem. So it was something with nice URLS. I do not know what exectly.

So my problem is solved.

Edited September 22, 2023 by Frits van Leeuwen (see edit history)